Transaction Coordinator - TEMPORARY

About the role

This position supports sales associates and sales management by reviewing and processing offers, lease and purchase contract documents, and providing other administrative services to sales associates. Support includes initial listing services, sales coordination, pre- and post-closing activities, customer communication, forms completion and maintenance, and clerical tasks.

Responsibilities

• Coordinate, complete, and/or review transaction documents/paperwork/forms for completeness, accuracy, and adherence to company policy and state rules and regulations. Follow up with sales and management staff to correct discrepancies. (30-40%)
• Perform data entry tasks, prepare general correspondence, and maintain forms/supplies. (20-30%)
• Maintain/manage active files – price reductions, extensions, expirations – to ensure all information is entered and/or reports and disclosures are forwarded in a timely manner. Keep agents informed on the progress of the files. (15-20%)
• Compile marketing materials, handle advertising, schedule appointments, and coordinate other transaction activities. (10-15%)
• Provide and/or coordinate accurate and timely communication with external contacts such as homeowners, closing agents, staff from other real estate brokerages, service personnel, and vendors. (10-15%)
• Confirm earnest money checks and forward checks to accounting to comply with timeframes. (5-10%)
• Prepare and maintain files for document storage. (5-10%)
• Train new staff and sales associates on software and office equipment. Serve as back-up to office staff. (0-5%)
• Perform additional duties as requested or assigned. (0-5%)

Performance expectations include meeting all outlined performance and behavior expectations, achieving desired results within expected time frames, maintaining positive work relationships, demonstrating technical and behavioral competencies, and adhering to company policies and procedures.

Requirements

• High school diploma or equivalent work experience. Post-secondary coursework preferred.
• Two years of administrative experience, preferably in a real estate office.
• Strong computer skills in Microsoft Office products.
• Typing speed of 45 wpm minimum.
• Ability to work independently and prioritize multiple tasks and projects concurrently.
• Effective oral and written communication skills with an excellent customer service focus.
• Effective analytical and problem-solving skills.
• Excellent organizational skills with a focus on detail and high degree of accuracy.
• Real estate license preferred.

Benefits

• Medical, Dental, and Vision insurance
• Health Savings Account (HSA)
• Life Insurance
• Paid Vacation (PTO)
• 401(k) with employer match
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)