Transaction Coordinator

Opendoor’s mission is to tilt the world in favor of homeowners and those who aim to become one. Homeownership matters—it builds wealth, stability, and community. Opendoor is building a modern, end‑to‑end online experience that lets people buy and sell homes on their own terms.

About the Team

The Transaction Operations team is the operational backbone of Opendoor’s platform, driving deal completion from contract execution through closing. It is a process‑driven, tech‑enabled team operating at the intersection of customer experience, compliance, and workflow execution, partnering across internal teams and external stakeholders to keep complex operational pipelines moving fast, accurately, and at scale.

About the Role

As a Transaction Coordinator (Transaction Management), you will own end‑to‑end execution across high‑volume operational workflows. You will combine process discipline, data integrity, and cross‑functional coordination to ensure transactions progress through critical milestones without friction. This role sits at the heart of our tech‑enabled operations, requiring strong systems fluency, sharp problem‑solving skills, exception handling, and meticulous attention to detail.

Responsibilities

• Manage a high‑volume portfolio of active transactions, monitoring milestones, tracking SLAs, and driving items to completion.
• Validate critical platform documentation, perform data verification, and ensure file compliance across internal digital systems.
• Utilize Zendesk and proprietary internal platforms to triage tasks, manage partner queues, resolve operational blockers, and escalate edge cases.
• Serve as the main operational contact for internal cross‑functional partners and external vendors to keep workflows moving efficiently.
• Facilitate accurate and timely transaction‑related fund transfers, documentation reviews, and regulatory verification steps.
• Leverage internal tools and AI automation to streamline daily tasks, identifying process bottlenecks to improve team operational efficiency.

Qualifications

• Proven track record managing high‑volume tasks with strict deadlines, high accuracy, and strong attention to detail.
• High comfort level navigating ticketing systems (e.g., Zendesk), internal software platforms, enterprise databases, and digital workflows.
• Ability to manage ambiguity, shifting priorities, and edge cases in a fast‑paced, technology‑driven environment.
• Excellent written and verbal communication skills, maintaining clarity and professionalism with cross‑functional stakeholders.
• Customer‑centric problem‑solving orientation with empathy for end customers navigating complex, high‑stakes milestones.
• Bonus: Experience in tech operations, SaaS customer operations, logistics coordination, or real estate/escrow operations; hands‑on experience using Zendesk or similar ticketing/CRM systems; familiarity with third‑party vendor management, documentation audits, or regulatory compliance workflows; active interest or experience using AI tools and automation to optimize productivity.

Requirements

Location: In‑office role based in Tempe, Arizona (this is not a remote position).

Schedule

Monday through Friday, 7:00 AM to 4:00 PM Arizona time.

Why Opendoor

Since 2014, Opendoor has been reinventing one of life’s most important transactions with a simpler way to buy and sell a home. We are building a trusted platform for residential real estate and looking for people who want to do meaningful, operationally excellent work in service of our customers.