Transaction Coordinator

About the role

This position supports sales associates and sales management by reviewing and processing offers and lease and purchase contract documents and providing other administrative services to sales associates. Support includes initial listing services, sales coordination, pre and post closing activities, customer communication, forms completion and maintenance and clerical tasks.

Responsibilities

• Coordinate, complete, and/or review transaction documents/paperwork/forms for completeness, accuracy and adherence to company policy and state rules and regulations. Follow up with sales and management staff to correct discrepancies. (30-40%)
• Perform data entry tasks, prepare general correspondence, and maintain forms/supplies. (20-30%)
• Maintain/manage active files – price reductions, extensions, expirations - to ensure all information is entered and/or reports and disclosures are forwarded in a timely manner. Keep agents informed on the progress of the files. (15-20%)
• Compile marketing materials, handle advertising, schedule appointments and coordinate other transaction activities. (10-15%)
• Provide and/or coordinate accurate and timely communication with external contacts such as homeowners, closing agents, staff from other real estate brokerages, service personnel and vendors. (10-15%)
• Confirm earnest money checks and forward check to accounting to comply with timeframes. (5-10%)
• Prepare and maintain files for document storage. (5-10%)
• Train new staff and sales associates on software and office equipment. Serve as back-up to office staff. (0-5%)
• Perform additional duties as requested or assigned. (0-5%)

Qualifications

Education: High school diploma or equivalent work experience. Post secondary coursework preferred.

Experience: Two years administrative experience preferably in real estate office.

Knowledge and Skills: Strong computer skills in Microsoft Office products. Typing speed of 45 wpm minimum. Ability to work independently and prioritize multiple tasks and projects concurrently. Effective oral and written communication skills and an excellent customer service focus. Effective analytical and problem-solving skills. Excellent organizational skills with a focus on detail; high degree of accuracy.

Other: Real estate license preferred.

Benefits

• Medical
• Health Savings Account
• Dental
• Vision
• Life Insurance
• Paid Vacation (PTO)
• 401(k) with employer match
• Flexible Spending Account
• Employee Assistance Program (EAP)