Transaction Account Manager

About the role

In this role you will be responsible for an assigned territory, ensuring minimization of lease expenses and protection of profitability of the existing store base. The position will direct the activity of outsourced lease negotiators, brokers, developers, and others for a varied set of real estate transactions. You will also track all assets, transactions, associated savings and/or revenue stores to ensure timely and effective completion of all transaction types. Develop and maintain cooperative working relationships with landlords, attorneys, brokers, and associations to facilitate completion of real estate transactions.

Responsibilities

• Manage store portfolio for lease renewals and extensions following corporate strategy, including:
  • Managing portfolio of lease renewals
  • Monitoring assets in portfolio and reporting
  • Directing actions of outsourced representatives, including training/coaching, review of negotiation strategy, estimated market values, and anticipated results
  • Gaining approval for approach/targets
  • Researching appraised value, tax information, etc. to determine fair market value
  • Determining a store’s importance to network plan and obtaining guidance from operations
  • Negotiating leases and amendments as needed
  • Writing/reviewing short documents or working with counsel on large agreements on complex issues
  • Following company policy and procedures in securing renewal approvals
  • Participating in the cross-functional review of underperforming stores and contributing to store closure decisions
  • Negotiating lease cancellations and buy-outs
  • Marketing property for sale and continually monitoring the marketability of the property
  • Collaborating cross-functionally in network planning, operations, planning, and other departments
  • Alerting the team to threats and opportunities to the store base: expiring leases, potential closures
  • Analyzing rents in all stores for savings opportunities or extensions
  • Contributing to store growth through awareness of relocation/rebuild opportunities
  • Preparing stores for negotiation by working with outside property managers to resolve outstanding issues, tactical repairs, or gaining approval for capital improvements
  • Being responsive to management, including tracking and monitoring activities, regularly reporting on results and progress of duties
• Manage additional & alternative real estate program sets for revenue generation following corporate strategy, including:
  • Generating revenue through alternative real estate transactions
  • Actively managing existing real estate portfolio with a network of external brokers and partners
  • Identifying and creating new sources of revenue streams leveraging both owned and leased properties
  • Creating short and long-range plans for revenue growth
  • Tracking and reporting to management periodic progress towards goals
  • Creating all guidelines, training documents, process documents for existing and new programs
  • Holding external partners (brokers, developers, business partners) accountable, including hiring and firing as needed
  • Creating, reviewing, and implementing contracts that would provide revenue, services, or any such other contract that will benefit the business
  • Collaborating with internal partners to gain alignment for new or existing programs
  • Collaborating with external entities (municipalities) to advance success at the transaction level

Education And Experience

• Bachelor’s/4-year degree
• 10+ years of relevant work experience
• Experience in retail/commercial real estate

Specific Knowledge & Skills

• Expert knowledge of real estate contracts
• Strong project management skills, including data query for tracking/reporting
• Strong financial skills, able to articulate financial arguments and evaluate program/deal viability
• Strong knowledge of market values across the real estate spectrum
• Expert-level communicator/presenter