Training Support

SHIFT: Day-based role Monday - Friday; will need flexibility on occasion to help with other shifts.

Responsibilities

• Serve as an active member of the site Education & Training (E&T) Pillar, taking direct ownership of key Essential Elements (such as Knowledge Capture and Knowledge Transfer) to drive the site toward MSE Gold maturity.
• Develop, monitor, and continuously improve the site's associate onboarding programs, including structured New Hire Orientation and the critical 30-60-90 day tracking processes.
• Maintain, audit, and analyze the site Skills Matrix. Proactively identify technical skills gaps, plan targeted training sessions, and deliver solutions to bridge these gaps using standard site continuous improvement tools (FMOS, MSE).
• Coordinate with Safety, Quality, and Value Stream teams to ensure 100% regulatory and program compliance across all training programs, maintaining robust documentation for internal and external audits.
• Serve as the site administrator and subject matter expert for key digital training and knowledge-sharing platforms, including POKA, Weever Training Compliance, and SharePoint.
• Partner with site Subject Matter Experts (SMEs) and other proficient associates to design, update, and validate One Point Lessons (OPLs) and Standard Work Instructions (SWIs).
• Coordinate and assist in the scheduling, communication, and execution of the annual site Training Plan across virtual, classroom, and on-the-job (OJT) environments.
• Track equipment upgrades, engineering updates, and production changes to ensure all associated training documentation, Change Control Cards, and skills matrices are updated and communicated effectively.
• Lead value stream capability meetings, OPL/SWI instruction, and SME meetings. Participate in weekly FMOS CP0-CP3 routines to align training with daily operational goals. Influence CP script updates to include capability aspects.

Requirements

• High School Diploma or GED.
• 4+ years of training, operations, or technical coordination experience within a manufacturing or production environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and experienced with digital manufacturing systems or training databases.
• Demonstrated experience coordinating training cycles (assessing needs, developing materials, planning, and evaluating training effectiveness).
• Strong collaboration and communication skills, with a proven ability to partner with cross-functional teams and site leadership.

Preferred Qualifications

• Bachelor's degree in Education, Human Resources, Business Management, or a related technical field.
• 5+ years of training or instructional coordination experience in a fast-paced food manufacturing, CPG, or highly regulated production environment.
• Deep experience with digital manufacturing software (such as POKA) or NEXUS systems.
• Practical understanding of Mars Supply Excellence (MSE) methodologies or lean manufacturing principles.

Skills

• Action Oriented
• Plans and Aligns
• Collaborates
• Interpersonal Savvy
• Manages Ambiguity
• Drives Results

Benefits

• Work with over 130,000 diverse and talented Associates, all guided by our Five Principles (Quality, Responsibility, Mutuality, Efficiency, and Freedom).
• Join a purpose-driven company where we are actively striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University to maximize your career growth.
• An industry-competitive salary and comprehensive benefits package, including eligibility for the company bonus scheme.