Training Supervisor

About the role

Candidates will be fully responsible for training for New Hire Orientation, Safety, and Forklift classroom. The Training Supervisor will develop, administer, and conduct training and safety programs and activities for associates and ensure all processes are documented to meet company, regulatory, ISO and corporate requirements.

DHL Supply Chain is a logistics company that connects people and improves lives. The ideal candidate will have a passion for people, a desire to problem-solve, and an eagerness to pursue continuous improvement opportunities.

Responsibilities

• Develop, administer, and conduct training and safety programs and activities for associates
• Provide technical writing resources to ensure accurate Work Instructions are developed and maintained for all processes
• Ensure associates are trained on individual job functions and training is documented
• Ensure all regulatory and customer safety requirements are incorporated into company policies and associates are appropriately trained
• Develop and conduct initial new associate and refresher programs
• Develop, coordinate, and/or conduct job-specific and process training programs
• Coordinate and direct writing assignments of Technical Writers
• Develop site-level Trainers and Technical Writers by conducting “Train-the-Trainer” and “Train-the-Writer” classes
• Administer Site Safety Program including development of safety procedures, auditing for compliance, and advising management staff of safety concerns
• Provide advisory capacity to Site Safety Committee to identify safety concerns and provide recommendations for continuous improvement
• Identify Training/Writing staffing needs, interview candidates, and develop staff members
• Coordinate and/or conduct corporate sponsored training programs for site personnel
• Document system processes in manual and manage procedure development
• Work closely with Customer Representatives, Operations, Inventory Control, and Customer Service to ensure processes are accurate, documented, and changes are made and communicated
• Develop flexible training schedules to meet special requests and business requirements
• Participate on Quest Workshops as requested to improve productivity and resolve process issues

Requirements

• Bachelor’s Degree or equivalent work experience, preferred
• 1-3 years logistics or manufacturing industry, preferred
• 1-3 years experience in lead, supervisor or management role, required

Benefits

Our Organization offers competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays in a business casual environment that focuses on teamwork, associate development, training, and continuous improvement.