Training Specialist - New Jersey & Delaware (Esthetics License Required)

Responsibilities

• Participate in all sales activities necessary to achieve the sales targets for each Fiscal Year (Fiscal Year runs 1-Oct to 30-Sep of each calendar year)
• Conduct regular business meetings with the decision-maker(s) at each Spa
• Regularly prospect new Spa Partner accounts within the assigned geographical area
• Increase product penetration by expanding the Eminence product portfolio in each Spa Partner account
• Drive ‘uptake’ of seasonal Eminence promotions and other Eminence promotions as directed by the OSR
• Partner with Spa Partners and the OSR to address challenges and opportunities in each business (including, for examples: menus, backbar, retail merchandising, and pricing) – including use of the Eminence Onsite Quarterly Checklist and Marketing Checklist
• Deliver training to each Spa Partner at their spa location on a quarterly basis and provide Monthly Support Visits to Spa Partners that achieve a specific revenue threshold
• Providing Opening Order training once a month for the first 3 months after opening a new account, as directed by the OSR
• Maximize the information retention of Spa Partners through tailored, inspirational, question-based training - Product Instruction Manuals are provided by Eminence
• Send an After Training follow-up email to each account within 48 hours to answer any unresolved questions during training, provide any promised material, etc.
• Aid Spa Partners with placing orders and managing their inventory
• Support Spa Partners with the coordination of special events as directed by the OSR
• Record a detailed recap of all on-site training to be sent to the OSR within 48 hours
• Opportunity to attend annual local Tradeshow(s) and Regional Training Events with OSR as a representative of Eminence
• Attend Eminence Annual Business Conference in Vancouver once a year (approximately 5 days in July or August) for further training and education

Qualifications

• Has a current Esthetician Licence and has been currently practicing for a minimum of 2-3 years
• Has experience with Eminence Organic Skin Care Treatments in a Spa - preferred
• Ability to travel overnight within the territory & ability to travel outside of territory as necessary – required
• Valid driver’s license and vehicle for assigned territory – required
• Customer Service experience – minimum 2 years
• Sales Experience – minimum 1 year
• Training facilitation and/or presentation experience – preferred
• Excellent communication skills
• Excellent organizational skills – punctuality and reliability are essential
• Customer service skills
• Computer skills (especially PowerPoint, MS Word, Excel and Outlook)

About the role

The Training Specialist will contract directly to the Outside Sales Representative (OSR) to represent Eminence and is not an employee of Eminence. The roles and responsibilities listed below will take up an average of 5 days per week. The number of hours worked per week will depend on the number of accounts that need to be trained in any given week. The candidate should have some level of flexibility to accommodate these 5 days per week.

Requirements

Has a current Esthetician Licence and has been currently practicing for a minimum of 2-3 years

Skills

Has experience with Eminence Organic Skin Care Treatments in a Spa - preferred

Benefits

Opportunity to attend annual local Tradeshow(s) and Regional Training Events with OSR as a representative of Eminence

Pay

Full-time contracted & commission-based role

Schedule

Mid Level