Custom Training Specialist (PA)

About the role

The Custom Training Specialist assists the Director of Workforce, Career and Experiential Learning and professional staff by providing planning, coordination, supervision, and organization of non-credit, continuing education programming to meet the specific criteria for businesses, employers, and industry trends. They are responsible for set up and physical delivery of training programs.

Responsibilities

• Training project management to include hire and supervision of trainers, course development including planning, scheduling and course evaluations.
• Oversight of custom training programs to include the following industries: computer, leadership, healthcare and human services, manufacturing, service-related fields, and other non-credit training programs as required by the business community.
• Develop and maintain existing NY State and College reports that show results related to program outcomes.
• Develop a methodology to monitor and adapt to changing market conditions aimed at furthering the College’s success in workforce development.
• Cook with other potential partners, internal and external, who can assist with delivery of community workforce development and community education needs to assure efficient use of resources.
• Develop specialized custom training programs as requested by business/industry opportunities.
• Provide and implement promotion, advertising and course publication, participant registrations, and all post-course responsibilities, including evaluations/tracking, statistical follow-ups and state reports.
• Develop budget for training programs provided, including hiring trainers and purchasing supplies and educational materials.
• Develop and maintain non-credit personal and professional development courses on campus and at off-campus locations.
• Work with local Workforce Development offices to qualify participants for online and non-credit vocational training.

Qualifications

• Educational Background: Associate’s degree required; Bachelor’s degree preferred.
• Experience: A minimum of three years’ training management experience is required. Workforce development and/or training experience is preferred. Experience working with the public, including businesses and state agencies that deal with workforce needs and funding, is also preferred.
• Skills: Proficient in various computer programs, including MS Office Suite. Ability to create marketing materials, identify target audiences, and promote courses preferred. Ability to work independently and with minimal direction. Excellent decision-making and organizational skills. Excellent interpersonal and communication skills (written and oral). Detail-oriented with excellent follow-through skills. Knowledge of, respect for, and successful engagement with members of other cultures or backgrounds. Commitment to training, education, and accountability in efforts to promote a culture of inclusion and belonging.

Benefits and Salary Range

• Competitive starting salary in the range of $48,847 to $51,289 and is commensurate with qualifications.
• A flexible work schedule is available upon successful completion of training.
• This position follows a hybrid model, with a combination of on-site and remote work.
• NYS retirement or Optional SUNY Retirement Program
• SUNY Voluntary Savings Plan
• Comprehensive Health and Dental Insurance through Excellus BCBS
• FSA21 days of annual leave, 12 sick days, and 13.5 holidays annually
• FLCC Tuition Waiver for employee and dependents
• Tuition assistance – 4-year institutions