Custom Training Specialist (PA)

About the role

The Custom Training Specialist assists the Director of Workforce, Career and Experiential Learning and professional staff by providing planning, coordination, supervision, and organization of non-credit, continuing education programming tailored to meet the specific needs of businesses, employers, and industry trends. Responsibilities include setting up and delivering training programs.

Responsibilities

• Training project management, including hire and supervision of trainers, course development, planning, scheduling, and course evaluations.
• Oversight of custom training programs across various industries such as computer, leadership, healthcare and human services, manufacturing, service-related fields, and others as needed.
• Develop and maintain NY State and College reports showing results related to program outcomes.
• Develop methodologies to monitor and adapt to changing market conditions to enhance the College's success in workforce development.
• Collaborate with potential partners, both internal and external, to ensure efficient use of resources in meeting community workforce development and education needs.
• Create and implement specialized custom training programs as requested by businesses and industries.
• Promote, advertise, and manage course registration, participant evaluations, tracking, and state reporting.
• Create and administer training contracts with businesses, industries, and other employers, as well as workshops and conferences addressing professional development needs.
• Develop budgets for training programs, including hiring trainers and purchasing supplies and educational materials.
• Develop and maintain non-credit personal and professional development courses on campus and at off-campus locations.
• Collaborate with academic department chairs and faculty to develop non-credit programs and courses aligned with community needs.
• Conduct training sessions at appropriate times and locations for businesses, counties, and governmental agencies.
• Work with local Workforce Development offices to qualify participants for online and non-credit vocational training.

Qualifications

• Associate’s degree required; Bachelor’s degree preferred.
• A minimum of three years’ training management experience is required, with workforce development and/or training experience preferred.
• Experience working with the public, including businesses and state agencies dealing with workforce needs and funding, is also preferred.
• Proficient in various computer programs, including MS Office Suite.
• Ability to create marketing materials, identify target audiences, and promote courses is preferred.
• Excellent decision-making and organizational skills.
• Excellent interpersonal and communication skills (written and oral).
• Detail-oriented with excellent follow-through skills.
• Knowledge of, respect for, and successful engagement with members of other cultures or backgrounds.
• Commitment to training, education, and accountability in promoting a culture of inclusion and belonging.

Skills

• Proficient in various computer programs, including MS Office Suite.
• Ability to create marketing materials, identify target audiences, and promote courses preferred.
• Ability to work independently and with minimal direction.
• Excellent decision-making and organizational skills.
• Excellent interpersonal and communication skills (written and oral).
• Detail-oriented with excellent follow-through skills.
• Knowledge of, respect for, and successful engagement with members of other cultures or backgrounds.
• Commitment to training, education, and accountability in promoting a culture of inclusion and belonging.

Benefits and Salary Range

• Competitive starting salary in the range of $48,847 to $51,289, commensurate with qualifications.
• A flexible work schedule is available upon successful completion of training.
• This position follows a hybrid model, with a combination of on-site and remote work.
• NYS retirement or Optional SUNY Retirement Program.
• Comprehensive Health and Dental Insurance through Excellus BCBS.
• Finger Lakes Community College Tuition Waiver for employee and dependents.
• Tuition assistance – 4-year institutions.