Delivery Specialist
About the Role
The Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns. Bilingual candidates are encouraged to apply.
Responsibilities
- Operate company vehicles to deliver parts and products to customers in a safe and efficient manner.
- Use delivery fleet management hand-held devices to process deliveries, capture customer signatures, update vehicle mileage, and complete daily vehicle inspections.
- Keep vehicles clean, maintained, and complete daily vehicle inspections prior to operating.
- Secure delivery vehicles, keys, fuel/fleet credit cards, hand-held devices, and collected monies at all times.
- Pick up customer returns (new, warranty, cores, etc.) and fill out driver return slips.
- Communicate customer problems or special needs to store management.
- Report vehicle maintenance needs, accidents, or damage to the store manager immediately.
- Ensure the fuel tank is filled and lock and secure the vehicle at the end of the day.
- Clock in/out according to company policy.
- Perform additional duties as assigned, including customer service, sweeping, stocking, merchandising, running errands, handling core returns, checking in and putting up stock orders, etc.
- Occasionally assist customers, serve as a cashier, and/or help with merchandising tasks when business dictates.
Requirements
- Driving record must meet the standard set in the company's 14/18-point record system.
- Must possess a legally required state driver's license and meet company mandated driving eligibility requirements.
Qualifications
- Ability to quickly match alphanumeric sequences.
- Strong interpersonal communication skills.
- Ability to adapt quickly and effectively to changing delivery situations.
Skills
- Familiarity with automotive parts (desired).
- Ability to operate light store equipment (desired).
- Fluency in multiple languages, particularly Spanish (highly desired).
Pay
Hourly rate: $12.77 - $18.40. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly performance, or premiums paid in specific circumstances, ranging per hour. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Benefits
- Competitive wages & paid time off
- Stock purchase plan & 401k with employer contributions starting day one
- Medical, dental, & vision insurance with optional flexible spending account (FSA)
- Team member health/wellbeing programs
- Tuition educational assistance programs
- Opportunities for career growth
O’Reilly Auto Parts has a proven track record of growth and stability, with a strong promote-from-within philosophy, encouraging career growth alongside the organization.