Training Specialist (Must be located in North Carolina)

The Training Specialist position is responsible for helping new hires gain the skills and acumen needed to succeed in their roles. They will facilitate refresher and skills training to ensure current employees excel in their current jobs, using principles of adult learning to develop instructional materials and deliver training programs for the Mercalis team.

Responsibilities

• Design and develop training materials for new programs and/or maintenance of existing training materials (e.g., Instructor-Led training and/or eLearning materials, job aids, activities, and Desk Drops)
• Lead new hire training sessions covering specified areas such as using computers and software/platforms, new hire classes, and refresher and/or upgrade training
• Deliver compliance training for new hires prior to actively supporting any assigned program
• Measure trainee progress to evaluate effectiveness of training and determine readiness for trainee to perform in their role
• Document areas of concern for all trainees and review results with Program Leadership and Aston Carter, if applicable
• Confer with Program Leadership to maintain awareness of changes in policies, procedures, regulations, and technologies
• Update the Confluence Wiki to ensure it holds the most up-to-date information, is grammatically correct, and is user-friendly
• Maintain and manage a positive learning environment in all training settings
• On time adherence to training deadlines for all corporate policies and procedures governing access to confidential data
• Ensure all SOPs are followed with consistency
• Conducts miscellaneous tasks or projects as assigned

Qualifications

• College Degree in Communication or Education or a related field and/or equivalent experience in training
• Experience designing training materials and delivering training in a corporate setting
• Experience managing and facilitating meetings with key stakeholders
• Excellent interpersonal skills, including the ability to quickly develop strong working relationships with others
• Excellent communication skills, both verbal and written
• Proven ability to mentor others to ensure their success

Preferred Qualifications

• Degree in related discipline: Instructional Design, Organizational Psychology, Adult Education, etc.
• At least 2 years of experience working in the pharmaceutical industry and at least 1 year of training experience