Training Specialist

About the role

The Training Specialist supports a wide range of skill levels and species, including introductory rodent handling and husbandry, technical animal procedures, and surgical support for USDA-regulated species. This role promotes animal welfare, regulatory compliance, and high-quality research support and veterinary care.

Responsibilities

• Implement and deliver orientation programs, training programs, and competency development programs to employees throughout the Houston Methodist system in a variety of formats including in-person and virtual.
• Maintain strong interpersonal relationships with stakeholders and customers.
• Assist with research and development of program materials; adhere to all intellectual property requirements, avoid plagiarism, and ensure proper citations in all materials.
• Afford assistance in needs assessment and the identification of knowledge gaps.
• Create and implement new learning options utilizing current curriculum development principles and learning theories such as simulations, self-study courses, storyboards, scripting, etc. for the organization.
• Assist in the evaluation of internally developed and/or vendor-based learning content and determine plans for utilization of content, marketing, roll-out, and ongoing evaluation of vendor materials.
• Coordinate training schedules. Ensure all participants have correct program information, ensure that materials are available, equipment is working, and rosters are maintained. Track and monitor attendance and course evaluations for individual classes and over time.
• Create communications and support marketing activities within the department including newsletters, SharePoint, website, flyers, and other tools.
• May participate in work groups and committees across the system to support broader Houston Methodist objectives and goals. Add value to various work groups and councils as education advocates and conduits for the dissemination of information.

Qualifications

• Education: Bachelor’s degree in training, communication, education, healthcare, industrial-organizational (I/O) psychology, instructional design, or related field.
• Experience: Three years of experience in a training support, instructional design, or training role. Healthcare experience preferred.
• Licenses and Certifications: Vendor certification in facilitation and assessment tools preferred.

Skills and Abilities

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles.
• Ability to multi-task and flexibility to meet the requirements of the department and the organization.
• Proficient in PowerPoint, Excel, and other presentation software.
• Ability to problem solve in the moment and provide recommendations in alignment with values.
• Excellent customer service and professional communication skills with the ability to remain calm in stressful situations.
• Proficient computer skills and ability to learn and navigate multiple software programs, Learning Management Systems, and presentation and meeting software (e.g., WebEx and Adobe Connect).
• Understanding of learning theories and instructional delivery practices in multiple formats.
• Proficient facilitation and presentation skills.

Benefits

Not specified.

Pay

Not specified.

Schedule

Day shift.

Company Profile

Houston Methodist Academic Institute oversees the Education Institute and Research Institute. The Academic Institute aligns our research and education initiatives in service to the clinical mission, providing solutions that answer the call for new technologies and skills our clinicians need for patient care. Houston Methodist Education Institute coordinates our primary academic affiliation with Weill Cornell Medicine and other joint programs, including the Engineering Medicine Program at Texas A&M University Intercollegiate School of Engineering Medicine. The Education Institute also oversees continuing medical education and graduate medical education, and supports trainees in residence for medical, nursing, allied health and research education programs. Houston Methodist Research Institute supports research programs and infrastructure that enable faculty across the system to bring new scientific discoveries to patients as rapidly as possible through the full cycle of a cure from conceptual bench research, to prototyping and development, to clinical trials and FDA approval. The Research Institute supports clinical research protocols and extramurally funded translational research programs.

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