Training Operations & Course Administrative Specialist

Responsibilities

• Administer LearnUSMS and other Federal Learning Management Systems (LMS) to support course scheduling, enrollment, learner accessibility, training records, certifications, and course completion tracking.
• Cook up classroom, virtual instructor-led, and blended learning events in support of USMS AFD training requirements.
• Cook up course scheduling, registration, enrollment, participant communications, and other administrative activities in support of the training program.
• Create, maintain, and update a centralized training library containing training materials, reference guides, tools, and supporting documentation.
• Develop, maintain, and update a structured training catalog identifying courses, learning paths, target audiences, prerequisites, and competency alignment.
• Ensure training materials remain current, version-controlled, and updated to reflect changes in policies, protocols, systems, and regulatory requirements.
• Maintain accurate training documentation, learner records, attendance records, certifications, and other administrative training records.
• Gather data to support training compliance, learner performance, and program administration.
• Prepare supporting documentation for the USMS AFD Annual Training Budget submission and Annual Training Schedule.
• Provide logistical support and coordinate with USMS AFD stakeholders to support planning and execution of training events.
• Cook up instructors, subject matter experts, Government stakeholders, and learners to support successful training delivery.
• Support assessments, examinations, course evaluations, and other post-course administrative activities.
• Travel to training locations and support in-person delivery when required by the contract.

Requirements

• U.S. Citizenship required.
• Bachelor's degree in education, Adult Education, Curriculum and Instruction, or a related field. Ten (10) years of directly related professional experience may be substituted for a bachelor's degree.
• Minimum of five (5) years of professional experience applying formal training administration techniques.
• Experience developing and maintaining course catalogs, centralized training libraries, and training documentation.
• Experience administering Learning Management Systems (LMS) to support course scheduling, enrollment, learner records, training completions, and certification tracking.
• Experience preparing training budget support materials, training schedules, and administrative documentation.
• Experience coordinating classroom, virtual instructor-led, and/or blended learning programs.
• Experience supporting training logistics, stakeholder coordination, and workforce learning program administration.
• Demonstrated ability to organize multiple priorities while maintaining accurate records and meeting established deadlines.
• Strong organizational, administrative, customer service, written, verbal, and interpersonal communication skills.
• Proficiency with Microsoft Office Suite, Learning Management Systems, virtual meeting platforms, and other technologies supporting training administration.
• Ability to obtain and maintain a Moderate Risk Background Investigation (MBI).
• Ability to travel is required to support training delivery.

Preferred

• Graduate degree in Education, Adult Education, Business Administration, Public Administration, Organizational Development, Training and Development, or related discipline.
• Experience supporting training programs for Government agencies, particularly within the Department of Justice (DOJ), Department of Homeland Security (DHS), or other law enforcement organizations.
• Experience administering LearnUSMS or comparable Federal Learning Management Systems supporting workforce training.
• Experience supporting enterprise training operations, including training libraries, course catalogs, certification tracking, and documentation management.
• Maintain training documentation, reference materials, and supporting resources to ensure information remains accurate, accessible, and current.
• Experience coordinating classroom, virtual instructor-led, and blended learning programs.
• Experience supporting annual training planning, budget documentation, and program scheduling.
• Experience coordinating multiple concurrent training events in a fast-paced operational environment.
• Related professional certifications applicable to training administration, learning technologies, project coordination, workforce development, or business administration.