Training Specialist, Operations

About the role

DSV – Global Transport and Logistics keeps customers’ supply chains flowing by providing reliable and efficient transport and logistics services via air, sea, and road. With close to 150,000 employees in over 90 countries, DSV pursues long‑term, sustainable growth and value for customers, employees, shareholders, and society. The Training Specialist, Operations position is located in Chandler, AZ (4500 S. Dobson Rd) within the Solutions division.

Responsibilities

• Provide effective on‑the‑job training and coaching.
• Observe and evaluate associates to measure progress and to evaluate effectiveness of training.
• At the completion of training, submit a completed training plan, indicating date and areas trained (e.g., picking, packing).
• Attend staff meetings and other meetings as required by leadership.
• Provide refresher training at the request of leadership.
• When not performing training, execute warehouse duties as assigned.
• Ensure training sessions are properly prepared and executed with established materials, within established timelines.
• Provide feedback and training progress to supervisors and managers based on individual trainee needs.
• Document/track the training for associates.
• Train staff on Material Handling Equipment for general training and purpose of certification.
• Perform other duties as assigned.
• Work overtime as dictated by business, whether mandatory or voluntary.

Requirements

• Physical demands: Occasionally bending; frequently walking and standing; constantly sitting; ability to lift/carry and push/pull 11‑20 pounds; reach above shoulder, squat, or kneel.
• Work environment: While performing duties, employee rarely exposed to fumes or airborne particles, toxic or caustic chemicals; noise level usually low to moderate.

Qualifications

• High school diploma or GED required.
• No specific certificates, licenses, or registrations required.
• Must be able to work in unregulated temperatures within the warehouse during warmer and colder months (range mild to moderate).

Skills

• Proficiency with Microsoft Office.
• English language skills (reading, writing, verbal); bilingual Spanish preferred.
• Previous experience working in a logistics/distribution/relevant environment.
• Current or prior experience using WMS.
• Current or prior experience using RF scanner.
• Working knowledge of field operations and/or training principles.
• Software skills, including use of Microsoft Office software and web‑based applications.
• Verbal and written communication skills necessary to communicate with various audiences and ability to effectively provide employees instruction on process and practice.
• Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.
• Time management and organizational skills necessary to manage multiple processes, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day‑to‑day functional needs.
• Ability to mentor, coach, and act as a knowledge resource to other employees.

Pay

Hourly rate: $20.50 – $25.63

Schedule

Shift: Monday - Friday, 8:00am - 5:00pm (Full Time)