Training Manager/Senior Training Manager - Gastroenterology
AbbVie · Mettawa, IL · 1 mo ago
Human ResourcesFull-time
Key Responsibilities
- Lead field coaching strategies that improve execution quality, customer engagement, and commercial performance.
- Partner with field leadership to identify performance gaps and implement targeted coaching actions.
- Provide candid, actionable feedback that supports individual and team development.
- Reinforce consistent coaching expectations and execution standards across the field organization.
Training Design, Development, and Delivery
- Design and deliver franchise-specific training content, tools, and learning pathways aligned to business priorities.
- Build and facilitate training for onboarding, reinforcement, national meetings, and capability-building sessions.
- Apply instructional design principles to create engaging, performance-focused learning experiences across live, virtual, and digital formats.
- Ensure content remains current, compliant, and aligned to evolving business needs.
RST Leadership and Development
- Coach and develop RSTs and other training partners to strengthen facilitation, coaching, and business impact.
- Provide clear role expectations, feedback, and development support.
- Build training talent through ongoing coaching, skill development, and performance feedback.
Cross-Functional Collaboration
- Partner with Sales Leadership, Marketing, and other cross-functional teams to align training priorities with business strategy and build functional DM skill capability.
- Participate in planning cycles and commercial initiatives to ensure training is integrated into broader execution efforts.
- Translate brand and commercial strategy into clear learning plans and field enablement activities.
Continuous Improvement and Effectiveness
- Evaluate training effectiveness through feedback, performance metrics, and field outcomes.
- Identify opportunities to improve content, delivery, and learner engagement.
- Recommend enhancements that increase training impact and efficiency.