Training Manager

About the Role

Administer and facilitate training and development programs to ensure that DHL Supply Chain Team Members are duly trained in accordance with corporate, OSHA, and legislative guidelines. Support activities for Team Members and ensure all processes are documented to meet company, regulatory, and corporate requirements.

Responsibilities

• Develop, maintain, and publish an annual training calendar for the Training Center.
• Facilitate HS&E, MHE, CSCS, onboarding best practice, and other key organizational training programs.
• Develop and update internal training program procedures, materials, manuals, and user guides to meet corporate onboarding training requirements.
• Oversee the planning, scheduling, and coordination of training events for campus locations, including start-ups.
• Leverage learning technologies to manage the Training Center Team's growth and development.
• Assess ongoing training needs using various formats.
• Work closely with the Campus Field Safety Manager on any relevant safety changes or initiatives.
• Develop, track, and report on training metrics for training effectiveness for the Regional Training Center.
• Ensure systems are in place to properly maintain and manage training records.
• Maintain financial allocation documentation for training invoicing.
• Coordinate and manage the weekly allocation/reclass process.
• Work closely with recruiting, operations, and functional support teams to ensure the effectiveness and delivery of weekly onboarding training.
• Provide leadership and coaching to training supervisors in the areas of Safety, Quality, and CSCS Foundations training to ensure the effectiveness of all training programs.
• Build and maintain good working relationships with the Learning and Development Team, local operations management teams, and the HR and recruiting team to ensure quality training and issue resolution.
• Update business leaders and campus business partners quarterly on training center activity, throughput, issues, and concerns.
• Oversee the financial budget for the Training Center.

Requirements

• Bachelor’s Degree or equivalent work experience, required.
• 3+ years’ experience in a supervisor or management role, required.
• 3+ years' logistics or manufacturing industry experience, preferred.

Benefits

• Competitive wages.
• Excellent affordable insurance benefits (including health, dental, vision, and life).
• 401K plan.
• Paid vacation and holidays.

Our organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.