Training & Development Manager (Seagoing)

About the role

We're on an exciting journey to create one of the most irresistible travel brands in the world and are building an epic team to help make our ambition a reality. We are on the hunt for a super talented someone who is passionate about rolling out the red carpet for our Epic Crew. Passionate about People and helping them learn?! Us too! The Training & Development Manager owns learning and development on their assigned ship. The role diagnoses where a performance or capability gap is a training problem, and builds the programs, leaders, and Certified Trainers needed to close it, even as the ship's Crew turns over every few months. The role partners with the People Director and shipboard leaders to identify capability and performance needs, strengthen department-led development, and ensure Crew receive the learning and support needed to perform safely and successfully. Working with shoreside Learn & Grow, the Training & Development Manager keeps shipboard learning priorities and solutions aligned with fleet and company standards, while adapting delivery to the realities of this ship and its Crew.

At Virgin, your personality matters as much as how good you are at what you do. We want you to bring it to our hang out spot and help make the place even better. So, we won't be surprised to hear that when people talk about you they say you are clever, on top of it, able to think ahead, intuitive, passionate and someone people respect and enjoy working with because you make things happen.

Responsibilities

• Own the day-to-day delivery and effectiveness of the ship’s learning and development function.
• Lead, coach, and develop the Training & Development Specialist, including setting priorities, assigning work, monitoring quality, and supporting their continued growth.
• Establish a clear learning plan and calendar that reflects approved priorities, operational requirements, mandatory training, and the ship’s most important capability needs.
• Build Crew and leadership capability across the ship through targeted development and ongoing support.
• Facilitate learning programs and experiences for Crew and leaders across the ship.
• Own Crowd and Crisis Management certifications and HR