Training Developer

About the role

This role supports the full lifecycle of training development for instructor-led and eLearning environments, including analysis, design, development, implementation, and maintenance of training content.

Responsibilities

• Collaborate with learning and development consultants, stakeholders, and subject matter experts to identify training needs, define learning objectives, and understand target audience requirements.
• Participate in meetings to gather content, clarify expectations, and collect stakeholder input, ensuring feedback is incorporated throughout the development lifecycle.
• Design and develop comprehensive training curricula and instructional materials, including instructor-led presentations, participant guides, instructor guides, job aids, reference materials, and knowledge checks or assessments.
• Convert source materials into professional, polished training deliverables using approved templates and standardized formats.
• Apply instructional design principles and adult learning best practices to create engaging, effective, clear, concise, and learner-centered content.
• Ensure all materials align with organizational branding, formatting, and document governance standards, maintaining consistency across all deliverables.
• Support ongoing content updates, revisions, and maintenance activities to ensure accuracy, version control, and compliance with established guidelines.
• Format and organize training materials for usability and accessibility across multiple delivery methods, including instructor-led and eLearning formats.
• Provide basic multimedia support, including recording and editing voice-over narration to support training delivery and narrated content.
• Conduct quality assurance testing and revisions for eLearning courses, using the learning management system to test course functionality as part of the QA/QC process and providing feedback to peers.
• Communicate regularly with leadership and stakeholders on project progress, risks, and key updates, maintaining accurate status tracking within project management tools.
• Upload and maintain training content within the content management library, ensuring materials are accurate, complete, properly version-controlled, and aligned with established standards for internal teams, customers, and instructors.
• Demonstrate strong project and time management by balancing multiple training projects, meeting deadlines, and keeping tasks organized.
• Contribute to the continuous improvement of employee development programs by enhancing the effectiveness, clarity, and impact of training content.

Qualifications

• 1–5 years of experience in instructional design and/or curriculum development is required for the Training Developer I level; additional experience levels are available for higher-level roles.
• Proven experience developing training content for instructor-led training and eLearning environments.
• Strong proficiency with Microsoft Office, including advanced skills in PowerPoint and Word for creating and formatting training deliverables.
• Experience using learning management systems (LMS) to support eLearning deployment and testing.
• Experience with instructional design principles and adult learning best practices.
• Ability to translate technical, soft skills, or industry-specific content from subject matter experts into clear, accurate, and instructionally sound training materials.
• Excellent verbal and written communication skills to collaborate with stakeholders and produce high-quality learning content.
• Technology proficiency with Microsoft SharePoint for organizing and maintaining course documentation.
• Experience with voice-over narration, including recording and basic editing for training modules.
• Proficiency with Adobe Pro for working with and finalizing training documents.
• Strong attention to detail to ensure accuracy, consistency, and quality in all training materials and deliverables.
• Effective project and time management skills to handle multiple training projects and meet deadlines.
• Strong problem-solving skills to address learner challenges and optimize training content.
• Educational background: A bachelor’s degree in education, instructional design, human resources, or a related field is preferred.
• Experience with training development across multiple formats, including slide decks, storyboards, and eLearning modules.
• Familiarity with authoring tools such as Articulate 360, Articulate Storyline, and related platforms for creating interactive eLearning content.
• Experience using tools such as WellSaid or similar for voice-over and narrated content is beneficial.
• Experience creating and managing content libraries and version control processes within a content management system.
• Ability to adapt training methods and materials to accommodate various learning styles and preferences.
• Demonstrated ability to manage and track multiple ongoing tasks using project management tools or organizational methods.
• Experience following structured QA and review processes for training content, including peer review and stakeholder feedback.
• A portfolio of training deliverables, such as slide decks, storyboards, or eLearning modules (e.g., Articulate Storyline or Rise), is required for consideration.