Training Coordinator

This position supports the coordination and execution of the Parenteral Drug Association (PDA)’s training courses. It reports to the Bethesda, MD, office full-time with occasional work-from-home days.

Responsibilities

• Respond to inquiries regarding training programs, registration, and continuing education credits.
• Maintain and update training information across the PDA website, LMS, and other training platforms.
• Administer the Learning Management System (LMS), including course setup, enrollments, reporting, and user support.
• Coordinate logistics for virtual, in-person, and hybrid training programs, including facilities, laboratories, catering, equipment, and training materials.
• Prepare, maintain, and inventory training facilities, laboratories, supplies, and equipment to ensure operational readiness.
• Perform facility opening and closing procedures and coordinate maintenance needs as required.
• Provide administrative and onsite support to instructors, participants, and PDA staff before, during, and after training programs.
• Independently travel to and support offsite training events, ensuring effective program execution and participant experience.
• Collect, maintain, and analyze departmental and training data to support reporting, metrics, and continuous improvement initiatives.
• Process vendor invoices, trainer expenses, and other training-related administrative documentation.
• Support marketing and promotional activities for PDA training programs.
• Edit and maintain course presentations, instructional materials, and learner resources to ensure accuracy, consistency, and quality.
• Assist with course development, basic instructional design, and support of the creation of training materials in collaboration with subject matter experts and instructors.

Requirements

• Associate degree or related work experience.
• Ability to take direction and accomplish tasks efficiently, on time, and accurately.
• Ability to work independently while effectively collaborating with cross-functional teams.
• Ability to apply sound judgment and use discretion when handling sensitive information.
• Excellent interpersonal, customer service, analytical, and communication skills, both written and verbal.
• Excellent organizational skill with exceptional attention to detail and accuracy.
• Ability to travel periodically, with advance notice, to support training programs and events.
• Ability to work outside of normal business hours and on weekends prior to and during events, with advance notice.
• Proficiency with Microsoft 365 applications, including Word, Excel, PowerPoint, and Outlook, and the ability to learn new technology platforms.
• Project and event coordination skills, including the ability to manage multiple concurrent training programs and operational priorities.

Physical Demands

• Ability to move throughout office, training, laboratory, and event spaces, including occasional stair use.
• Ability to independently remain stationary for extended periods of time and perform routine movements such as reaching, bending, and twisting.
• Ability to independently lift, carry, and move training materials, supplies, and equipment weighing up to 30 pounds.
• Ability to travel and support onsite and offsite training programs and events as needed.

Schedule

Work hours are 8:30 AM–5:00 PM, Monday through Friday, but may vary depending on the training course schedule.