Training Coordinator

NAMI Texas is a 501(c)3 nonprofit organization founded by volunteers in 1984. Affiliated with the National Alliance on Mental Illness (NAMI), we have 25 local affiliates across Texas and nearly 2,000 members, including individuals living with mental illness, family members, friends, and professionals. Our mission is to improve the lives of people affected by mental illness through education, support, and advocacy.

About the role

The Training Coordinator will report to and support the Program Director to ensure efficient and effective operations, communications, programs, and trainings. The role focuses on increasing the capacity of local NAMI affiliates to offer high-quality programs in communities across Texas.

Responsibilities

• Adhere to NAMI Standards of Excellence and NAMI National Education Programs Operating Policies and Procedures to ensure the development and sustainability of high-quality programs, including:
  • NAMI Family to Family
  • NAMI Basics
  • NAMI Peer to Peer
  • NAMI In Our Own Voice
  • NAMI Connection Support Group
  • NAMI Family Support Group
  • NAMI Ending the Silence
  • NAMI Provider Education
  • NAMI Homefront
  • NAMI Compartiendo Esperanza
  • NAMI Sharing Hope
  • NAMI Sharing Your Story with Law Enforcement
  • Other programs as added
• Serve as an expert in NAMI Signature Programs.
• Support the coordination of program leader trainings by:
  • Advertising trainings
  • Securing training sites, lodging, and transportation
  • Securing State Trainers
  • Setting up trainings on Zoom and sending training information to participants
  • Ordering materials
  • Gathering interested participants
  • Interviewing potential participants or coordinating with State Trainers for interviews
  • Providing support to State Trainers
  • Ensuring participants complete online pre-training
  • Providing affiliate support
• Establish and maintain collaborative working relationships with NAMI National, local affiliates, volunteers, and community stakeholders.
• Provide technical assistance to individuals trained in the education programs.
• Respond to requests for technical assistance from affiliates.
• Assist the public in finding support and education classes in their community via email requests.
• Maintain all program records and report accordingly.

Requirements

• Knowledge of management principles and the structure of nonprofit organizations.
• Ability to lead and manage a safe, positive working environment.
• Ability to communicate effectively both verbally and in writing.
• Ability to organize and prioritize work effectively.
• Ability to work after standard business hours and/or on weekends.
• Ability to maintain composure during high-stress situations.
• Ability to work in teams with diverse personalities, work ethics, and competencies.
• Knowledge of PC, Windows, Mac OS, and corresponding software programs.
• Preferred: Bilingual in English and Spanish.
• Preferred: Knowledge of mental health and common mental health conditions.

Qualifications

• Working knowledge of interacting with professionals, mental health stakeholders, leaders, individuals with mental illness, and their family members.
• Minimum of one year of experience in a similar position (preferred).
• Bachelor’s degree (preferred).
• Valid Driver’s License.

Pay

$30 per hour.

Schedule

32 hours per week.

Benefits

• Office located at the historic Austin State Hospital grounds in central Austin.
• Flexible Work-From-Home policy.
• Collaborative and positive team environment.
• Paid time off.
• Health benefits.