Training Coordinator

About the role

Do you have strong communication skills, a passion for employee development, and the organizational skills to keep training programs running smoothly? Client Services, Inc. is seeking a motivated and detail-oriented Training Coordinator to join our team! This position offers an opportunity to use your experience to train, coach, and develop employees while supporting the administrative and compliance responsibilities of our Training Department.

Location: Earth City, Missouri. Work Arrangement: Full-Time | On-Site.

Responsibilities

• Facilitate classroom and hands-on training covering collection procedures, systems, federal and state regulations, client requirements, and company policies.
• Guide employees through the learning process, monitor progress, identify development opportunities, and provide constructive feedback.
• Organize training schedules, attendance records, trainee evaluations, required readings, testing, and training assignments.
• Maintain accurate training records, compliance tracking logs, spreadsheets, and documentation supporting regulatory and client requirements.
• Prepare, update, and distribute presentations, reference guides, job aids, procedures, and other training resources.
• Track completion of required training, testing, and acknowledgments while ensuring outstanding requirements are addressed.
• Work closely with Human Resources, Recruiting, Operations, Compliance, and management to support onboarding, employee development, and continuing education.

Requirements

• Strong verbal and written communication skills.
• Ability to confidently present information and provide instruction to groups.
• Excellent organizational, administrative, and time-management skills.
• Strong attention to detail with the ability to maintain accurate records and documentation.
• Ability to manage multiple priorities, meet deadlines, and adapt to changing business needs.
• Proficiency with Microsoft Word, Excel, and PowerPoint.
• Ability to learn and utilize learning management systems and other company software.

Qualifications

• Previous experience in training, coaching, supervision, or team leadership.
• Experience developing or delivering employee training programs.
• Familiarity with training documentation, compliance tracking, and learning management systems.
• College degree or equivalent work experience.
• Knowledge of collection principles and process with an understanding of federal and state regulations governing collections.

Pay

$23.00–$25.00 per hour

Schedule

Monday–Friday | 8:00 AM–5:00 PM