Training Content Specialist

Key Responsibilities

• Author, format, and maintain training materials: instructor guides, technician workbooks, slide decks, job aids, quick-reference cards, and assessment instruments.
• Develop training videos and revise manufacturing work instructions and process documentation in coordination with Manufacturing Engineering, Quality, and Warehouse.

Minimum Qualifications

• 3+ years developing technical training content, work instructions, or procedural documentation — preferably in a manufacturing, aerospace, defense, or other regulated production environment.
• Demonstrated ability to translate complex technical processes into clear, structured, step-by-step content for a hands-on technical audience.
• Strong technical writing and editing skills with attention to accuracy, consistency, and document control.
• Proficiency with document and content tools (e.g., MS Office/Google Workspace, PDF authoring) and willingness to learn internal systems.
• Must be a U.S. Person as defined under ITAR (22 CFR120.62) — U.S. citizen, lawful permanent resident, or protected individual — due to export-control requirements.

Preferred Qualifications

• Bachelor's degree in instructional design, technical communication, engineering, or a related field.
• Experience authoring content in an AS9100, ISO 9001, or comparable quality-managed environment.
• Familiarity with e-learning authoring tools (e.g., Articulate, Captivate) and/or an LMS.
• Experience with structured qualification frameworks (e.g., OJT/qualification standards, CFETP-style training documents).

Core Competencies

• Clarity under complexity — distills dense technical processes into usable content.
• Documentation discipline — rigorous about versioning, traceability, and standards.
• SME collaboration — earns trust on the floor and extracts knowledge effectively.
• Ownership — drives content from request to controlled release with minimal oversight.
• Quality mindset — understands that content accuracy maps directly to hardware quality.