Training Content Developer
ECS · Fairfax, VA · 1 mo ago
MarketingFull-time
About the role
The War Data Platform (WDP) is a key initiative within the U.S. Department of War's (DoW) AI-First strategy. The WDP separates business and financial data from operational warfighting data, aiming to accelerate the deployment of artificial intelligence (AI) on the battlefield. It extends to Unclassified, Secret, and Top Secret environments and supports collaboration between Combatant Commands, Joint Staff directorates, Senior Executive Service leaders, and operational analysts.
Responsibilities
- Produces, maintains, and continuously improves role-based training assets that enable WDP users, data engineers, and operational stakeholders to effectively operate platform tools, manage data pipelines, and execute governance workflows across Unclassified, Secret, and Top Secret environments.
- Develops and updates role-based technical training materials including documentation, quick-reference guides, tutorial videos, and micro-lesson content for complex data or software platforms, with applied experience maintaining content aligned to product release cycles, Service Desk feedback trends, and structured metadata and accessibility standards.
- Maintains and revises screenshots, scripts, and demonstrations to keep pace with WDP change logs and governance updates.
- Creates task-focused examples that show data ingestion, schema mapping, medallion-zone movement, drift checks, and access procedures with Unity Catalog policies and identity controls.
- Builds short video segments and screen captures and assembles micro-lessons with clear narration and on-screen highlights.
- Publishes new and revised materials with correct metadata and tagging and validates links, attachments, and transcripts for accessibility.
- Collaborates with senior content developers and technical trainers to align artifacts with program battle rhythm, CDAO release calendars, and cross-enclave deployment plans that support Combatant Commands and Joint Staff directorates.
- Reports monthly counts for updated items, micro-lessons, and resolved content defects, and contributes training impact summaries that highlight adoption, completion, and time-to-proficiency gains for WDP programs.
Requirements
- Current Secret security clearance with the ability to obtain and maintain a Top Secret (TS) security clearance with Sensitive Compartmented Information (SCI).
- 3-10 years of experience in technical training content development, instructional design, or a closely related discipline within federal, DoW, or enterprise data and analytics platform environments.
Qualifications
- Strong problem-solving and decision-making capabilities, with a proven ability to weigh the relative costs and benefits of potential actions and identify the most appropriate solution.
- Highly developed interpersonal and oral/written communication skills, with the ability to effectively and professionally interact with a diverse set of stakeholders (from peers to end-users to executive management).
Skills
- Familiarity with enterprise data engineering and analytics tools covered in WDP training content, including Apache Airflow, Apache Kafka, Databricks, Apache Spark, and Unity Catalog, with the ability to accurately translate technical workflows into clear, operationally relevant instructional steps for diverse user populations.
- Experience publishing and maintaining training content within Government-approved knowledge management platforms such as Atlassian Confluence or Microsoft SharePoint, including applying version control, metadata taxonomy, and structured accessibility validation practices aligned with DoW training and documentation standards.
- Working knowledge of SCORM and xAPI e-learning packaging standards and experience managing content within Government-approved learning management systems such as Joint Knowledge Online (JKO), including tracking completion metrics, assessment scores, and content freshness data in support of program reporting requirements.
- Familiarity with Agile and SAFe delivery methodologies, including experience sequencing content development activities within sprint-based release cycles and coordinating artifact delivery across cross-functional teams spanning platform engineering, data governance, and customer success functions.
- Interest in helping users understand semantic layer, metadata, catalog, and data access concepts that enable AI assistants, automated workflows, and emerging agentic AI capabilities.
Benefits
- ECS Federal LLC is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law.
- All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.
Pay
Negotiable based on experience and qualifications.
Schedule
Full-time, Monday through Friday, with occasional travel to the Pentagon, Falls Church, and Fairfax.