Training Consultant

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who care not just about the work we do – but also about each other. We are the makers, problem solvers, and future work builders who are creating stronger, more sustainable communities. We don’t just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

About the Role

The role of the training consultant is to support the development of dealer and customer capability across Caterpillar’s electric power systems, including generator sets, controls, and integrated power solutions. In this role, you will deliver high-impact technical training that enables our global dealer network to safely and effectively support Cat® electric power products. You will play a key role in strengthening service excellence, improving system reliability, and supporting customers in critical power applications.

Responsibilities

• Deliver instructor-led technical training to Caterpillar dealers and internal audiences across multiple product platforms and systems
• Facilitate course delivery covering Electric Power systems, product and solutions
• Lead classroom, hands-on, and virtual training sessions to support global learners
• Provide specialized instruction on: Generator control systems (e.g., ECS controllers), including configuration, HMI interfaces, and diagnostics
• Apply Applied Failure Analysis (AFA), including root cause identification and failure modes
• Support mechanical and electrical systems troubleshooting across Caterpillar equipment
• Support understanding of industrial communication protocols used in power systems (CAN, ModBus, Ethernet-based systems)
• Support understanding of integrated power systems and control architectures
• Support root cause analysis efforts to improve product reliability and dealer service capability
• Conduct technical assessments to validate knowledge and hands-on skills of dealer technicians
• Deliver structured feedback to enhance technician capability and operational performance
• Support continuous improvement of training programs through learner insights and field feedback
• Partner with engineering, product groups, and global dealer stakeholders to identify training needs
• Support new product introduction (NPI) initiatives through targeted technical training delivery
• Promote best practices in safety, installation, commissioning, and maintenance of power systems
• Support travel to Global Dealer Learning training centers, dealerships and customer sites worldwide to teach specific courses
• Support curriculum and content development
• Assist in project leadership and proposal development

Requirements

• Bachelor’s degree in electrical engineering or equivalent practical experience
• Minimum of 5+ years of service experience with Power Generation
• Preferably on Caterpillar equipment, generators, generator controls, switchgears and Energy Storage devices, etc.
• Experience in technical training, field service, or product support within heavy equipment or industrial systems
• Experience supporting dealer networks or global training programs
• Strong knowledge of engines, generators, and basic electrical systems
• Experience with Caterpillar Electric Power products (generator sets, controls, switchgear, etc.)
• Demonstrated ability to communicate complex technical concepts to diverse audiences
• Knowledge of industrial communication protocols (CAN, Modbus, etc.)
• Background in Applied Failure Analysis (AFA) and structured troubleshooting
• Instructor certification (e.g., CIAP)
• Passionate about people development with an attitude of responsibility, safety, and keeping standards high
• At ease working independently as well in teams

Qualifications

• Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
• Consulting: Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply consulting knowledge appropriately.
• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
• Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
• Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Training Operations: Knowledge of training processes and procedures; ability to implement training related tasks and programs to ensure smooth daily and strategic training operations.

Skills You Will Have (Basic Requirements)

• Customer Focus
• Service Excellence
• Consulting
• Decision Making and Critical Thinking
• Effective Communications
• Problem Solving
• Relationship Management
• Training Operations

What Will Set You Apart (Top Candidates Will Have)

• Passionate about people development with an attitude of responsibility, safety, and keeping standards high
• At ease working independently as well in teams

What You Will Get

• You’ll have the opportunity to work with dealers and multiple teams across Caterpillar (Cat Trade COE, Cat Insurance Services, Cat Legal, Division Compliance, and Distribution Services Divisions) to mitigate risk and ensure all aspects of warranty claiming comply with applicable regulations.
• Through it all, we are one team – creating and delivering world-class components and solutions superior to the competition.
• Learn more about the Caterpillar Experience.

About Caterpillar

Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.

Compensation and Benefits

• Pay Range: $97,530.00 - $146,290.00
• Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience.
• This is a summary list of benefits.
• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)
• 401(k) savings plans
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSAs)
• Health Lifestyle Programs
• Employee Assistance Program
• Voluntary Benefits and Employee Discounts
• Career Development
• Incentive bonus
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

Benefits

• These benefits also apply to part-time employees
• This position requires working onsite five days a week.
• Relocation is available for this position.
• Visa Sponsorship is not available for this position.

Posting Dates

July 14, 2026 - July 28, 2026

Equal Opportunity Employer

Qualified applicants of any age are encouraged to apply. Not ready to apply? Join our Talent Community.