Training & Change Management Specialist

Key Responsibilities

• Develop and deliver training programs for system users across the supported agencies, including curriculum, job aids, and instructional materials.
• Plan and run the people side of change for system upgrades, enhancements, and process updates, so users adopt and use new capabilities effectively.
• Build and execute change management strategies that maximize user adoption and minimize disruption during releases and configuration changes.
• Partner with program management, help desk, and functional leads to align training and communications with the release schedule and support priorities.
• Measure training effectiveness and adoption, and adjust materials and approach based on user feedback and performance data.
• Support documentation efforts by contributing training content to SOPs, desk guides, and user guides.

Qualifications

• Bachelor's degree in a related discipline.
• Minimum 4 years of experience in training or change management.
• Experience developing and delivering end-user training and managing adoption for system or process changes.
• Strong written and verbal communication skills, including the ability to translate technical changes into clear user guidance.
• Ability to pass a federal background investigation and obtain client site access.

Nice to Have

• Experience supporting Oracle E-Business Suite, Oracle Federal Financials, or other enterprise financial systems.
• Familiarity with federal financial management environments and shared service operations.
• Change management certification (for example, Prosci/ADKAR) or instructional design experience.

Security & Eligibility Requirements

• Ability to obtain and maintain a federal Public Trust (suitability) clearance.
• Must be able to pass a federal background investigation.
• U.S. Citizenship or Permanent Residency required (no visa sponsorship available).

Benefits

• Referral Bonus
• (401k) Matching
• Holidays – Eleven
• Technology Reimbursement
• Short-Term & Long-Term Disability
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days)
• 80% Employer Paid Health Care Plan (Medical, Dental & Vision)

Equal Opportunity Employer

• Minority/Female/Veteran/Disability

Contact Information

Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.

To apply for this job, please visit our website and submit your application.