Training Business Analyst

Responsibilities

• Conduct an annual training needs analysis (TNA) for more than 650 TF craft personnel comprised of more than 20 different crafts, each craft with different training requirements.
• Utilize SIPOC (Suppliers, Inputs, Processes Outputs and Customers) to organize annual training project cycle.
• Analyze, research and recommend changes/updates to TF’s Mandatory Training List.
• Recommend updates to TF’s training “letter of X’s” based on guidance and approval of the Technical Training Manager.
• Work with TFA’s PowerBI expert to update existing and build new near real-time interactive training reports.
• Build and maintain a TFBT task tracker to be used by the TFBT Manager and at TFBT meetings.
• Annually, build out the Annual Training Plan for all district and craft training for the year in SharePoint using information provided by other TFBT personnel.
• Work with the TFBT SharePoint SME on updates to impacted SharePoint pages and/or workflows.
• Work with the Technical Training Manager to build and maintain a project tracker with milestones.
• Update and publish, with the Technical Training Manager’s approval, the TF Annual Training Plan, District and Craft Training Implementation Guidance.
• Develop and implement procedures for tracking training contracts invoicing, payments and total annual expenditures to enable quality control throughout their lifecycle.
• Research and recommend best methods and/or benchmarking for training tracking, monitoring and scheduling related functions. Recommend business process improvements.
• Facilitate and develop of process improvement efforts for various training programs (e.g. three formal apprentice programs and three formal trainee programs) and their stakeholders.
• Perform data analysis to determine requirements of these process improvement efforts.
• Facilitate training requirements elicitation workshops and present findings. Work results to be used to update TF’s Training Catalog.
• Communicate technical information verbally and in writing to a wide variety of technical and business experts, as well as non-technical users, in both individual and group settings.
• Facilitate After Action Review sessions and produce formal After Action Reports using the format provided by the Technical Training Manager.
• Research and recommend better formats as applicable.
• Evaluate and assess business process change impacts and recommend appropriate change mitigation activities.
• Facilitate negotiation of training requirement priorities and conflict resolution among various stakeholders.
• Develop influence diagrams or other conceptual models to define relationships and structure analyses and modeling.
• Develop visual artifacts, such as context diagrams, process flow diagrams, process maps, SIPOC charts, Pareto charts, etc. to support process and solution analysis and definition.
• Prepare and present materials on findings.
• Produce key project deliverable documents including: requirements, process diagrams, project plans, and change management plans.
• Collect, organize, and validate data and modeling results.
• Identify modeling results and propose alternative courses of action.
• Plan, design and facilitate prototyping sessions and requirements gathering meetings.
• Perform training gap analysis and propose mitigation or training implementation approaches.
• Develop requirement documents, configuration documents, and functional design documents as needed.

Qualifications

• Bachelor’s or Associate’s Degree in Business Administration, Management, Organization Development, Engineering, Computer Science or a closely related discipline is preferred.
• With an applicable Bachelor’s Degree, 5 years of experience is required.
• With an applicable Associates Degree, 7 years of experience is required.
• Without an applicable degree, 9 years of experience is required.
• Experience should be consistent with the specific requirements of business analysis and progressively more technical in nature.
• Experience with Microsoft Office Suite Software (MS Word, Access, PowerPoint, Excel, Outlook, Visio, MS Project and SharePoint).
• Demonstrated analytical, modeling, and process management expertise sufficient to support BPA Transmission’s technical training programs.
• Proficient in communication, facilitation with stakeholder groups.
• Strong technical writing skills and experience in presenting information in various forms such as textual, graphical and statistical.
• Skill in modeling business process requirements, verification of deliverables.
• Demonstrated expertise with logical process modeling concepts sufficient to aid in the documentation of requirements.
• Skilled in the definition and development of operational governance models to enable programmatic change.
• Experience Coordinating project tasks and resources.
• Facilitating meetings between a variety of departments and crafts.