Training and Event Coordinator

Responsibilities

• Configure Course Offerings in the LMS
• Configure and prepare Group Outlook Account email notifications and Calendar invites
• Respond to general requests
• Prepare and review training reports
• Troubleshoot access and learning plan issues, follow-up with students as needed
• Prepare billing reports as needed
• Cooking and ordering catering
• Order and/or prepare class materials (rosters, handouts etc.)
• Shipping of materials as needed
• Classroom bookings (outside the learning center)
• Update SharePoint folders as requested with program detail updates, completed rosters, billing files etc.
• Virtual Class Production – 30%
• Support virtual class delivery on Zoom
• Manage attendance
• Handle any technical issues
• Support in class interactions (polls, breakout rooms, surveys etc.)
• Record classes as requested
• Onsite Learning Center Support – 50%
• Setup and resetting of Learning Center classrooms based on client requirements, primarily in the Learning Center but could be at other Tucson sites
• Aid presenters with basic Audio and visual connection/troubleshooting
• Ensure that rooms are maintained and stocked with standard supplies
• Input Visitor/Non-Employee Visitor requests
• Follow all security, safety and data policies and procedures
• General customer service for all guests in the Learning Center (visitors, students, and instructors)- via phone, email and in-person exchanges

Qualifications

• Experience: 2-years minimum experience in a similar role managing logistics and delivery of multiple events/programs
• Skills & Technology Used: Learning Management System knowledge is preferred Proficient using MSFT Office Applications Proficient using SharePoint or other shared document management/collaboration tools
• Must demonstrate excellent business writing and verbal communication skills. Clear, concise and well-constructed/grammatically correct written communications are essential in our business.
• Must work well independently, be a self-starter, and demonstrate personal accountability
• Exemplary time management and project coordination skills
• Education: Bachelor's Degree (Preferred)
• Physical Activities: Normal office environment activities. May require lifting training materials up to 25 lbs. for class setup/breakdown.