Training and Enablement Manager

Duties & Responsibilities

• Develop and execute the company’s enablement strategy aligned with business objectives.
• Create scalable onboarding and continuing education programs.
• Create competency-based learning paths by role.
• Maintain annual enablement roadmap and curriculum.
• Define milestone assessments and readiness checkpoints.
• Measure time to productivity and onboarding effectiveness.
• Partner with commercial leaders on field coaching and development to assess skill gaps, develop coaching strategies, conduct ride-along, facilitate role-playing sessions, deliver reinforcement training, and support leadership coaching initiatives.
• Develop training curricula, learning pathways, and certification programs.
• Support ongoing reinforcement of training through structured learning plans and field enablement activities.
• Ensure consistent adoption of best practices across the commercial organization.

Organizational Scaling & Cross-Functional Alignment

• Serve as a central point of coordination between commercial, clinical, product, marketing, and operational teams.
• Build repeatable playbooks for key business processes.
• Drive organizational readiness for product launches and strategic initiatives.
• Ensure roles, responsibilities, and workflows are clearly defined across stakeholders.
• Serve as a key business owner for commercial technology platforms.
• Drive process optimization within technology platforms.
• Create dashboards, reporting frameworks, and business insights to show effectiveness.
• Improve data quality, governance, and reporting consistency across the organization.
• Evaluate and implement tools that improve efficiency, collaboration, and scalability.
• Serve as a key business owner for commercial technology platforms.
• Drive process optimization within technology platforms.
• Create dashboards, reporting frameworks, and business insights to show effectiveness.
• Improve data quality, governance, and reporting consistency across the organization.
• Evaluate and implement tools that improve efficiency, collaboration, and scalability.

Program & Change Management

• Lead organizational change initiatives associated with new processes, systems, and business strategies.
• Develop communication plans, adoption strategies, and stakeholder engagement approaches to support change management.
• Measure adoption and effectiveness of enablement and operational initiatives.
• Manage strategic projects from planning through execution and sustainment.

Qualifications

• Bachelor's degree
• 5+ years of experience in commercial training, sales enablement, clinical education, or commercial operations
• Experience in medical device, healthcare technology, or life sciences
• Experience developing adult learning programs
• Strong presentation and facilitation skills
• Experience working cross-functionally with commercial organizations
• Excellent written and verbal communication skills
• Project management experience
• Preferred: Clinical background (RN, PT, OT, or similar)
• LMS administration experience
• Instructional design experience

Work Environment

• Travel 50% of the time, including overnight stays and occasional weekend commitments

Pay

Salary Range: $130,000 - $160,000 annually