Training and Development Specialist VI (ICF)

Location: Houston, TX

About the role

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. This position will travel within their assigned region and statewide as requested, up to 80%. This is a mobile position and can be filled statewide.

Performs highly advanced and/or supervisory (senior-level) surveyor field supervision and training of nurse, social work, dietary, investigator, and general surveyors assigned to the long-term care orientation program. Work involves overseeing the development and evaluation of regional educational and training programs. Responsible for planning, assigning, and supervising training and training field experiences of new surveyors within a region. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

Responsibilities

• Provide direct supervision of field surveyors.
• Provide guidance to field surveyors and survey staff in the implementation of and compliance with state and federal regulations for long-term care facilities (25%).
• Provide guidance to field surveyors regarding agency personnel policies and procedures; implement and assure compliance with personnel procedures; and keep management apprised of sensitive issues regarding personnel, surveys, and/or providers (30%).
• Provide technical assistance and field training: field supervision of surveyors and interpretation of state and federal regulations, protocols, and principles of documentation to survey staff and industry (20%).
• Monitor and evaluate the effectiveness of training programs, identify issues, processes, and staff that require additional training. Participate in training for all staff including new employees (10%).
• Complete evaluations for new surveyors according to policy; identify non-performance issues and apply policy as necessary; act as a liaison between Curriculum and Training (CAT) and other program areas and agencies, and conduct special projects as assigned (15%).

Requirements

• Must possess a valid Texas driver license or obtain it no later than 90 days after hire date to drive a state vehicle.
• Graduation from an accredited four-year college or university with major coursework in nursing, social work, nutrition, gerontology, or related field is preferred.
• 24 months current experience in Long-term Care Regulation (LTCR) as an Intermediate Care Facilities staff required.
• Experience with Adult Learning Principles preferred.

Skills

• Knowledge of Long-term Care Regulation Intermediate Care Facilities policies and procedures.
• Knowledge of automation programs utilized by Long-term Care Regulation programs such as TULIP, ASPEN, iQIES, etc.
• Knowledge of employee development principles, practices, and techniques.
• Knowledge of group processes, group dynamics, and interpersonal relations.
• Knowledge of innovation training and development techniques and best practices.
• Knowledge of and ability to apply instructional design and curriculum development principles, including the development of learning objectives.
• Skill and experience in problem identification, analysis, and resolution.
• Skill in effective verbal and written communication.
• Skill in evaluating quality and effectiveness of employee development programs and analyzing results.
• Skill in facilitating workshops, training and development sessions, and meetings.
• Skill in establishing and maintaining effective working relationships.
• Skill in applying training and employee development procedures and techniques.
• Skill in using a computer and applicable software such as ASPEN, TULIP, iQIES, and Microsoft 365 including MS Teams.
• Ability to manage workload within a given timeframe and/or deadlines.
• Ability to summarize complex information for agency decision-makers.
• Ability to assess and analyze employee development needs and develop effective project plans.
• Ability to develop employee development programs and formulate development/learning objectives.
• Ability to communicate effectively, orally and in writing.
• Ability to apply quality assurance standards.
• Ability to apply adult education principles, practices, and techniques.
• Ability to work independently.
• Ability to supervise the work of others even without a direct reporting relationship.

Benefits

Our comprehensive benefits package includes:

• 100% paid employee health insurance for full-time eligible employees.
• A defined benefit pension plan.
• Generous time off benefits.
• Numerous opportunities for career advancement.

Explore more details on the Benefits of Working at HHS webpage.

Pay

Salary Range: $6,760.12 - $7,652.91 per month.

Schedule

• Shift: Day
• Full-time
• Eligible for telework
• Travel: Up to 80%