Training and Development Coordinator - Res Life & Housing

Job Duties

• Coordinates and leads the student staff recruitment and selection process (approximately 100 students)
• Coordinates and leads the implementation of student staff training initiatives
• Responsible for the coordination and oversight of training and onboarding for student staff hires that occur outside of the regular recruitment and training cycles in collaboration with their supervisors
• Develops and implements student staff training initiatives throughout the year to provide continuing education and professional development opportunities for student staff
• Coordinates with the Counseling and Psychological Services (CAPS) Advanced Graduate Trainee/LPC Resident and Residence Life & Housing Graduate Assistant on student staff training and continuing education focused on mental health and well-being
• Serves as lead instructor, working in collaboration with co-instructors, for each section of the six-week wellness course taught each spring for newly selected student staff
• Performs student staff learning assessments and provides data-driven suggestions and recommendations to assist with training initiatives
• Oversees and responsible for the Law Residences and supervises 2 Law Community Assistants
• Recruitment, selection, orientation, supervision, and evaluation of one graduate assistant/summer intern through the Association of College and University Housing Officers - International (ACUHO-I)
• Recruitment, selection, supervision, and evaluation of an undergraduate staff of approximately 10 Summer School Resident Assistants with the assistance of a graduate level intern through the Association of College and University Housing Officers - International (ACUHO-I)
• Supports the residential experience by serving as a liaison between and for residents, residence life and housing administrators, other departments, and/or external constituencies in relation to day-to-day programmatic, operational and administrative issues and problem resolution related to the residential experience
• Participates in on-call duty rotation with department Directors. Works closely with RLH Leadership team and both College deans' offices and provides support to students. Works closely with various campus partners including University Police, University Facilities, Student Health Center, and Counseling & Psychological Services. As essential personnel, provides support and assistance, when necessary, in response to a campus crisis.
• Plays an integral role as a team member to support and advance departmental work through participation in departmental committees, planning, development and implementation
• Assists in the coordination and facilitation of residence life and housing functions and programs (e.g., Opening and Orientation, Move-in, Move-out, Break closings)
• Assists in the coordination of living and learning programs in residential areas in conjunction with the Director
• Performs a range of administrative activities for the organizational unit, including, but not limited to budget management, updating manuals and instructional materials, utilizing event management systems, website development and updates, internal and external communication; composes and edits correspondence and documentation; administers follow-up for residence life and housing-related processes and procedures

Supervision Exercised

• ACUHO-I Summer Intern/Graduate Assistant
• Para-professional staff as needed/directed (e.g., Law residential student staff and summer school student staff)
• Indirect supervision of two RLH/CAPS Graduate Trainees in conjunction with Director

Qualifications

• Knowledge in the areas of college student development theory, residential life, and housing is required; understanding of the theoretical framework related to college student gender identity development is not required but preferred
• Experience and understanding of conflict management, problem-solving, crisis management, and time management, required
• Knowledge of applicable professional standards, policies, procedures, and legislation related to residence life/housing, required
• Leadership ability is required
• Excellent oral and written communication skills are required; demonstrated presentation skills are highly desired
• Computer literacy, including word processing, spreadsheet, email/calendar software, and web-based applications, is required; general knowledge or experience with Microsoft Office, Banner/BannerWeb, Maxient, and StarRez is desired; understanding of current social media platforms used by college students is helpful