Training Administrator

About the role

The Training Administrator is responsible for the buildout, implementation, administration, and ongoing management of the company's Learning Management System (LMS). This position serves as the primary internal owner and subject‑matter expert for Litmos, ensuring the platform is properly configured, launched, maintained, and continuously improved to support company‑wide training, compliance, onboarding, professional development, and operational requirements. The role works closely with Human Resources, Safety, Operations, Quality, IT, and department leaders to identify training requirements, establish learning paths, build and assign training programs, monitor completion, maintain accurate training records, and provide reporting and analytics to leadership. The position will take the LMS from initial configuration through full organizational implementation and long‑term daily administration.

Responsibilities

Learning Management System Ownership: Serve as the primary administrator, system owner, and internal subject‑matter expert for the LMS. Lead the complete implementation and organizational rollout of Litmos. Configure system settings, user roles, permissions, departments, teams, courses, learning paths, catalogs, certifications, and automated assignments. Establish and maintain the LMS architecture to ensure the system is intuitive, scalable, and aligned with organizational structure. Develop standardized processes and procedures for LMS administration. Manage the day‑to‑day operation of Litmos, including user administration, course management, assignments, notifications, reporting, and troubleshooting. Maintain system data integrity and ensure employee training records remain accurate and current. Monitor system functionality and coordinate with Litmos support or internal IT when technical issues arise. Evaluate new Litmos features and determine opportunities to improve the company's training processes and user experience.

LMS Buildout & Implementation: Develop and execute the implementation plan for Litmos from initial configuration through company‑wide deployment. Work with department leaders to identify required training for each position, department, location, and employee population. Establish standardized training requirements based on job role, regulatory requirements, company policies, safety requirements, and operational needs. Build employee learning paths and training curricula by position and department. Create training catalogs and establish appropriate course structures. Configure automated training assignments, recurring training, renewal requirements, due dates, reminders, and escalation processes. Develop the company's LMS governance structure, including ownership, approval processes, course standards, and record‑retention practices. Assist with the migration and organization of existing training materials and historical training records, as applicable. Develop and maintain an implementation roadmap for future LMS functionality and enhancements.

Training Content Administration: Upload, organize, maintain, and retire training content within Litmos. Coordinate the development and conversion of training materials into LMS‑compatible formats. Create and maintain courses, quizzes, assessments, videos, documents, presentations, and other learning materials. Ensure training content is accurate, current, appropriately branded, and aligned with company policies and procedures. Establish version‑control practices for training content. Coordinate with subject‑matter experts to develop new training programs. Review training content periodically and coordinate updates when policies, regulations, equipment, processes, or procedures change. Maintain a centralized library of approved training materials.

Employee Training Administration: Create and maintain employee user accounts and training profiles. Assign required training based on job position, department, location, and other applicable criteria. Manage onboarding training programs for new employees. Administer recurring and annual training requirements. Monitor employee training completion and follow up on overdue requirements. Manage training certifications, expiration dates, renewals, and retraining requirements. Assist employees and managers with LMS access, navigation, course completion, and technical issues. Maintain accurate records of employee training completion and competency requirements. Support managers in understanding and utilizing employee training information.

Compliance & Safety Training: Partner with Human Resources, Safety, Quality, and Operations to ensure required compliance training is incorporated into the LMS. Develop and maintain training programs related to company policies, workplace safety, regulatory requirements, and job‑specific qualifications. Track mandatory training and certification requirements. Monitor upcoming training expirations and renewal requirements. Maintain documentation necessary to demonstrate employee training compliance during audits, client reviews, regulatory inspections, and internal reviews. Assist in identifying employees who are not current on required training and communicate outstanding requirements to managers. Develop automated notifications and escalation processes for overdue or expiring training.

Reporting & Analytics: Develop standardized LMS reports and dashboards for management. Produce regular reports on training completion, overdue training, certification status, onboarding progress, and other key metrics. Provide department managers with training status reports for their teams. Track training compliance by employee, department, location, job title, and other organizational categories. Analyze training data to identify trends, gaps, recurring issues, and opportunities for improvement. Establish key performance indicators for the company's training program. Provide leadership with regular reporting regarding overall training compliance and LMS utilization. Respond to requests for customized training reports and analysis.

Process Improvement: Continuously evaluate the effectiveness and usability of the company's LMS and training processes. Identify opportunities to automate manual training administration processes. Develop workflows that reduce administrative burden and improve training compliance. Standardize training administration across departments and locations. Establish processes for new‑hire training, transfers, promotions, job changes, and employee terminations. Identify gaps in training programs and make recommendations to management. Support the development of a company‑wide training strategy as the LMS program matures.

Cross‑Functional Collaboration: Partner with HR to align training requirements with employee lifecycle processes. Partner with Safety to administer safety and regulatory training programs. Partner with Operations to identify job‑specific training requirements. Partner with Quality to support quality‑system and technical training. Partner with IT to manage system integrations, access, data, and technical issues. Work with department managers and subject‑matter experts to develop and maintain department‑specific training. Serve as the primary point of contact for LMS‑related questions throughout the organization.

New Hire & Onboarding: Build and maintain standardized LMS onboarding programs. Configure automated training assignments for new employees. Develop position‑specific onboarding curricula. Coordinate with HR and hiring managers to ensure new employees receive the appropriate training. Monitor onboarding completion and communicate outstanding requirements. Provide management with visibility into new‑hire training progress. Continuously improve the onboarding experience based on feedback and training data.

Qualifications

• Demonstrated experience administering or implementing a Learning Management System.
• Strong computer and technology skills.
• Advanced proficiency with Microsoft Office, particularly Excel.
• Strong organizational and project‑management skills.
• Exceptional attention to detail and data accuracy.
• Ability to manage multiple projects and priorities simultaneously.
• Strong written and verbal communication skills.
• Ability to work independently and take ownership of a system and its processes.
• Ability to work effectively with employees and leaders at all levels of an organization.

Preferred:

• Direct experience with Litmos.
• Experience implementing an LMS from initial configuration through organizational deployment.
• Experience developing online training courses and learning paths.
• Experience with SCORM or other e‑learning standards.
• Experience administering compliance, safety, or technical training.
• Experience with HRIS integrations and employee data feeds.
• Experience in construction, engineering, utilities, manufacturing, industrial services, or another operationally complex environment.
• Experience with multi‑location or multi‑state organizations.
• Familiarity with OSHA, DOT, regulatory, safety, or industry‑specific training requirements.

Physical Requirements

• Primarily sedentary office‑based position requiring extended periods of sitting and working at a computer.
• Ability to sit, stand, walk, bend, reach, and move throughout an office or work environment as needed.
• Ability to use a computer, keyboard, mouse, telephone, and other standard office equipment for extended periods.
• Ability to perform repetitive hand and wrist movements associated with computer and data‑entry activities.
• Ability to occasionally lift, carry, push, or move training materials, files, laptops, audiovisual equipment, or other office/training supplies weighing up to approximately 25 pounds.
• Ability to visually review computer screens, documents, spreadsheets, training materials, and other digital content for extended periods.
• Adequate vision and hearing, with or without reasonable accommodation, to perform essential job functions and communicate effectively.
• Ability to travel between office locations, training areas, or operational facilities when required.
• May occasionally work in or visit operational, construction, manufacturing, utility, or field environments and must be able to safely navigate those environments