Trainer (PeopleSoft HR) / Training Specialist

Key Responsibilities

• Design, develop, and deliver engaging instructor-led training for PeopleSoft HR implementation, features, processes, and system updates.
• Facilitate both in-person and virtual training sessions for diverse audiences, including end users, managers, HR staff, administrators, and leadership stakeholders.
• Conduct “train-the-trainer” sessions and empower users at various levels.
• Translate functional and technical PeopleSoft HR requirements into clear, user-friendly training materials, job aids, quick reference guides, presentations, and learner exercises.
• Assess audience needs and adapt delivery style, examples, and materials to support different learning styles, roles, and levels of system familiarity.
• Create and update training materials, including User Productivity Kits (UPKs), standard operating procedures (SOPs), quick reference guides, and system simulations for new releases as needed.
• Partner with project teams, business analysts, SMEs, and change management leads to align training content with implementation milestones and organizational readiness goals.
• Support training strategy, scheduling, logistics, attendance tracking, and post-session follow-up for both onsite and remote events.
• Deliver strong presentations with confidence, clarity, and professionalism, while managing participant engagement, questions, pacing, and discussion.
• Provide demonstrations of PeopleSoft HR functionality, business process walkthroughs, and hands-on exercises that reinforce practical use of the system.
• Train users on specific actions such as Personnel Action Requests (PARs), Talent Management, Profiles, Payroll/Personnel Mismatches (PPM), and Duty Assignment updates. Tailor training for specific user roles, including Self-Service), HR Professionals, Validators, and Leadership (approvers).
• Evaluate training effectiveness through surveys, feedback, knowledge checks, and observations, and recommend improvements to increase adoption and learning retention.
• Maintain and update training documentation to reflect system enhancements, policy changes, and evolving business processes.
• Support user readiness activities such as train-the-trainer sessions, office hours, refresher sessions, onboarding support, and targeted remediation training.
• Other duties as assigned.

Requirements

• Bachelor's in Education, Training, or related field.
• 3 years of training development, 1 year of adult learning.
• Demonstrated expertise in: Instructional design, training delivery, e-learning development, curriculum development, assessment design.
• Must be a U.S. Citizen.
• Must possess an active Secret security clearance or be able to obtain one.

Desired Skills

• Knowledge of PeopleSoft HCM modules and HR business processes such as workforce administration, benefits, position management, onboarding, or self-service capabilities.
• Experience supporting user adoption, organizational change management, or communications for HR system implementations.
• Experience developing role-based learning plans, curricula, and blended learning assets for enterprise software deployments.
• Familiarity with adult learning principles, instructional design best practices, and effective techniques for live and virtual facilitation.
• Experience supporting user acceptance testing, hypercare, go-live readiness, or post-implementation stabilization efforts.
• Prior experience in consulting, professional services, or client-facing delivery environments.