Trainer I - Campus

About the role

The Trainer I - Campus provides cross-functional training and support to all divisions within ArcBest with the goal of improving performance. This position includes researching, developing, and conducting training for all ArcBest divisions and campuses.

Responsibilities

• Champion Company values, policies, and initiatives.
• Collaborate with leadership and other stakeholders to identify training needs and develop appropriate training proposals.
• Develop content for online training modules, instructor-led training (virtual and in-person), videos, and other training resources as needed.
• Train newly hired and tenured employees on orientation and required competencies.
• Review supervisor feedback and provide job shadowing functions to assist management with the improvement of individual performance.
• Provide training assistance for Company initiatives.
• Assist with facilitating ArcBest University in-person and virtual classes.
• Demonstrate basic content development and classroom presentation skills, with guidance and support from senior trainers.
• Other duties and projects, as assigned.

Requirements

• Education: Bachelor's Degree, preferred
• Experience: 2 years of experience in a sales, operations or customer service role at a transportation or logistics company, preferred
• Computer Skills: Proficiency with Adobe Acrobat, Adobe Captivate, Microsoft Office Suite and Internal Logistics Applications, required
• Competencies: Effective Presentations, Training and Development, Training Evaluation, Communication, Active Learning, Flexibility and Adaptability, Managing Multiple Priorities, Interpersonal Relationships

Pay

This is a salary position paid biweekly.

Other Details

• Work Hours: Generally 8:00 am - 5:00 pm with occasional irregular hours depending on workload and training schedule.
• Travel Requirements: Minimal (0%-25%); occasional travel to various Company locations to deliver in-person training and support to employees.

About Us

ArcBest® (Nasdaq: ARCB) is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. Founded in 1923 and now with 14,000 employees across 250 campuses and service centers, the company is a logistics powerhouse, using its technology, expertise and scale to connect shippers with the solutions they need — from ground, air and ocean transportation to fully managed supply chains. ArcBest has a long history of innovation that is enriched by deep customer relationships. With a commitment to helping customers navigate supply chain challenges now and in the future, the company continues to invest in purpose-built technology such as ArcBest View™, its digital logistics platform that brings quoting, booking, shipment visibility and reporting into one connected experience.