Trainee

About the role

The Trainee position at Reece & Fortiline is designed to prepare individuals for roles in Inside Sales, Estimator, Branch Manager, Outside Sales, or Corporate positions. This role involves cross-training in various business functions including warehouse operations, product delivery, sales, and customer relationships.

Responsibilities

• Answer multi-line telephone system
• Assist customers
• Generate frequent progress reports on training status
• Pull orders with 100% accuracy and package safely to load on trucks
• Maintain a clean and organized warehouse and yard
• Use various moving equipment to handle large materials
• Ensure forklifts are kept in good and safe working condition
• Schedule UPS Shipments
• Make customer deliveries (non-CDL) as needed
• Work with walk-in customers regarding questions on orders, quotes and/or job specifications
• Aid in take-offs, bid processing, and submittals
• Receive and check accuracy of inventory received from vendors
• Stock and restock inventory/materials
• Purchase material that is needed outside of regular inventory purchases
• Order regular stock inventory
• Generate new and repeat sales by providing product and technical information to customers
• Accurately process customer transactions such as orders, quotes or returns
• Work closely with vendors to ensure product shipment/delivery dates are adhered to and communicate appropriately to the customer of any changes
• Responsible for timely and accurate data entry of sales orders and/or purchase orders into the Mincron system
• Load and unload trucks
• Proactively recommend products to customers
• Contact customer following sales to ensure ongoing customer satisfaction and resolve any complaints
• Assist with physical inventory counts
• Attend continuing education classes and University of Fortiline sessions as assigned
• Perform other related duties as assigned

Requirements

• Must be willing to relocate upon conclusion of the Trainee program
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Present a professional image at all times to customers and vendors
• Develop strong working relationship with customers
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of Fortiline Waterworks
• Basic to intermediate math skills – Ability to add, subtract, multiply and divide in units of measure, using whole numbers, common fractions and decimals
• Ability to apply common sense understanding to carry out instructions
• Ability to deal with problems involving several concrete variables in standardized situations
• Proficient in Mincron and MS Office (Word, Excel, Outlook)
• Safe operation of a forklift

Skills

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
• Present a professional image at all times to customers and vendors
• Develop strong working relationship with customers
• Ability to write routine reports and correspondence
• Ability to speak effectively before groups of customers or employees of Fortiline Waterworks
• Basic to intermediate math skills – Ability to add, subtract, multiply and divide in units of measure, using whole numbers, common fractions and decimals
• Ability to apply common sense understanding to carry out instructions
• Ability to deal with problems involving several concrete variables in standardized situations
• Proficient in Mincron and MS Office (Word, Excel, Outlook)
• Safe operation of a forklift

Benefits

• Medical and Dental Insurance
• Flexible Spending Accounts and Health Savings Accounts
• Company-paid Life Insurance
• Short Term Disability
• 401(k) Plan
• Paid Time Off (PTO) - plus paid holidays
• Parental Leave
• Voluntary Benefits
• Vision
• Long-term Disability
• Voluntary Life and AD&D Insurance
• Additional Voluntary Benefits through Corestream