Train Attendant - 90348614 - Chicago

About the Role

Amtrak Train Attendants ensure a safe, comfortable, and pleasant journey for coach and sleeping car passengers. The role involves maintaining cleanliness, assisting passengers, and providing first-class amenities in sleeping cars. Attendants must be willing to assist elderly and disabled passengers, handle baggage, and maintain inventory of supplies.

Responsibilities

• Keep assigned coaches clean for the duration of the trip, including restroom maintenance.
• Provide first-class amenities in sleeping cars, make beds, change linen, and maintain restroom and shower cleanliness.
• Assist passengers boarding and detraining, including handling baggage.
• Load and unload supplies, maintaining an inventory of supplies.
• Perform dining car service and side work as directed by the Lead Service Attendant.
• Provide a quality dining car experience in a safe, efficient, and professional manner.
• Wear company-provided uniform and comply with grooming policies.

Requirements

• Food and beverage handling experience.
• Cash handling and customer contact experience.
• Some housekeeping experience.
• Must be at least 21 years of age upon completion of classroom training (due to service of alcoholic beverages).
• Successfully complete drug screening and pre-employment medical exam.
• Must be able to lift heavy items and stand for long periods of time.
• Must be available to work flexible schedules, including weekends, holidays, and up to eight days away from home crew base.
• Demonstrate a friendly, outgoing, and courteous disposition.
• High School diploma or GED required.

Preferred Qualifications

• Some college, food service industry, or transportation-related training.

Pay

The hourly wage is $21.00, with opportunities for increases as per the applicable collective bargaining agreement after beginning employment.

Benefits

• Health, Dental, and Vision Insurance
• 401K and Railroad Retirement Benefits
• Rail Pass Privileges
• Wellness Programs
• Employee Assistance Program
• Medical Plan Opt-out Credit
• Life Insurance
• Commuter and Flexible Spending Accounts
• No-cost Personal Health Advocate
• No-cost Financial Advisor Session
• Fertility and Family Building Benefits

Some benefits are subject to the collective bargaining agreement.

Schedule

• Flexible schedules, including weekends and holidays.
• Up to 100% travel requirements, including up to eight days away from home crew base.