Trailer Foreman

About Us Headquartered in Portland, Oregon, TEC has 30+ locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa and South Dakota. TEC Equipment features Mack and Volvo heavy-duty trucks, Hino and Isuzu medium duty trucks, Stoughton trailers and Cottrell auto transport trailers. We offer a large and desirable inventory of new Mack and Volvo heavy-duty trucks and all makes of used trucks. Our full-service line-up also features quality parts, state-of-the-art service, collision centers and fuel, leasing/rental, financing, and insurance. Our locations are authorized service centers for Mack, Volvo, Cummins, Meritor, Eaton and Fuller warranties. TEC truly offers the convenience of one-stop shopping for all trucking-related needs. Overview The Working Foreman will spend a minimum of 50% of the time working on service-related repair jobs and the remainder of their time on supervisory responsibilities. This position is responsible for performing all functions of a highly skilled technician and will also act as the supervisor and trainer for other technicians on the floor. The Working Foreman ensures optimal efficiency and quality by assisting technicians with diagnostics, scheduling workflow, assigning technicians to jobs appropriate to their skill levels, and helping technicians prioritize their time. The Foreman builds loyal customer and technician followership by maintaining the highest standards, in alignment with TEC’s Vision, Mission, and Values. Responsibilities Perform skilled and complicated heavy-duty trailer diagnosis and repair with minimum supervision. Remain current on required industry training and procedures. Help the management team keep shop clean and safe. Work as a united team with the Service Manager to ensure technicians are made aware of and follow company policies and procedures including but not limited to post-accident & injury, safety, meal & rest breaks, EHS rules, and repair protocols. Assist technicians with difficult or high-priority repairs and ensure completion of proper documentation. Typically cross trained on a variety, if not all, technical roles in the department. Dispatch repair orders to technicians to perform required work within Standard Repair Times. Follow up as work is completed to ensure work is being properly performed and that customer expectations are met. Ensure inventory of tools, equipment, and supplies are appropriately stocked and protected from loss. Notify Service Manager of supply needs that are not being met. Communicate with service administrative team on scheduling Quality control test drives, warranty matters, and customer vehicle pickup. Provide consistent communication to service office team to ensure updates can be delivered to our customers accurately and consistently by the service advisors. Serve as leader and role-model conducting oneself with highest of ethical, professional, and safety standards. Provide training to technicians in areas of technical repair, shop procedures, etc. Appropriately escalate performance and any other employee-related concerns to Service Manager. Other duties as assigned. Qualifications High School Diploma or equivalent 5+ years in a heavy-duty trailer technician position Minimum six years of practical experience working on trailers Master-level knowledge of heavy-duty trailer diagnosis and repair. Sound knowledge of shop operations and flow. General knowledge of truck parts inventory and sales process. Strong oral and written communication skills. Strong organization and time management skills Basic computer skills; ability to effectively utilize all required systems and programs. Strong diagnostic skills and understanding of diagnostic software. Professional demeanor (including ability to maintain composure in stressful situations). Ability to effectively train and coach varying levels of team members. Ability to utilize and operate all tools and equipment for job. Compensation The base pay range for this position is $28.82 to $36.02. Benefits TEC provides our employees and their families with a full menu of health, wellness, and retirement benefits. New hires are eligible to participate in TEC Equipment’s comprehensive benefits plan the first of the month following your date of hire. Choice of two comprehensive medical plan options that include prescription drug coverageChoice of two dental plans that cover preventative and diagnostic care, basic and major services, and orthodontia for childrenVision care, discounted hearing exams, and hearing aids401(k) retirement savings plan with company contributionLife, accident, and disability insuranceEmployee Assistance Program (EAP)Education assistanceSeven paid holidays, vacation accrual of at least 48 hours per year, and paid sick Statements All offers of employment are contingent upon successful completion of all applicable screenings. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.