Traffic Lead

Job Summary

Leads traffic and transportation execution across the distribution center network. Drives Acuity's "Completed Order" strategy by improving shipment consolidation, visibility, and delivery performance. Ensures alignment with EarthLIGHT sustainability goals through reduced shipments, fuel usage, and packaging. Acts as the escalation lead for transportation issues and supports Transportation Management System (TMS) optimization through RXO.

Key Responsibilities

• Oversee shipment tracking and proactive communication.
• Execute and optimize routing through TMS (RXO) to improve cost, service, and delivery efficiency.
• Lead OSD (Over, Short, Damaged) resolution and claims management with carriers.
• Ensure full documentation compliance including BOL accuracy, pallet counts, and packing slips.
• Partner with DRP and Transportation teams to support network flow and inventory positioning.
• Cook internal dock scheduling to align with production and outbound priorities.
• Support material supply management including pallets, labels, and packaging.
• Drive customer experience improvements through shipment consolidation and reduced delivery frequency.
• Lead meeting cadence (daily huddles, KPI reviews, cross-functional alignment).
• Cook customer visits, leadership engagements, and operational events.
• Engagement planning, coordination, and maintenance around entertainment and dining.
• Provide direction and coaching to Traffic Coordinators and Clerks.
• Ensure adherence to standard work and transportation processes.
• Drive key operational metrics including On-Time Delivery (OTD), Freight Claims Reduction, Shipment Consolidation Rate, Cost per Shipment, Dock Throughput, Customer Satisfaction, and EarthLIGHT sustainability initiatives.

Minimum Requirements

• Bachelor's degree in Supply Chain, Logistics, or related field preferred.
• 3–5+ years of experience in transportation, logistics, or distribution center operations.
• Experience working with Transportation Management Systems (TMS); RXO experience preferred.
• Strong analytical and leadership capabilities.
• Advanced Excel and operational reporting skills.
• Excellent communication, organizational, and problem-solving skills.
• Ability to work effectively in a fast-paced distribution environment.

Travel Requirements

0-10%.

Pay

The range for this position is $70,000 to $85,000. Placement within this range may vary, depending on the applicant’s experience and geographic location.

Benefits

Acuity offers generous benefits including health care, dental coverage, vision plans, 401K benefits, and commissions/incentive compensation depending on the role.

About the Role

Based in Des Plaines, IL, this position requires on-site presence every business day.