Traffic Coordinator

Purpose

This position is responsible for directing traffic operations—using EPI preferred carriers whenever possible—for shipment of international parts and equipment, both inbound and outbound.

Responsibilities

• Arrange with land, ocean, and air carriers to ship machines globally per required delivery dates and customer specifications.
• Prepare export documentation for international parts and machine shipments with regard to the terms set up for each shipment.
• Process daily Canada parts export documents and shipments, as well as international shipments as backup.
• Set up carriers for machine and parts shipments, maintaining a list of EPI preferred carriers and using them whenever possible.
• Audit all inbound and outbound freight bills, maintaining daily UPS and FedEx shipment reports files and reconciling shipment reports and BOLs with freight bills monthly.
• Review and prepare all letter of credit shipments, reviewing letter of credit with Administrative Sales Manager for amendments that are needed and working with the forwarder to get air or ocean quotes and set up shipment.

Key Accountabilities

• Invoice orders daily, making sure all parts shipped are invoiced in the same month.
• Provide free trade agreement certificates for all eligible export shipments.
• Audit freight bills on inbound and outbound shipments from EPE and other locations.
• Serve as a resource for shipping information to peers and to employees outside the department.
• Review and prepare letter of credit shipments, working with the forwarder to get air or ocean quotes and set up shipment, preparing documentation to meet the letter of credit requirements, and working with the bank to receive payment before the letter of credit expires.

Key Challenges

• Technology, competition, markets: Rates and freight classes change sometimes without notice. Country documentation requirements change often.
• Internal environment: Maintain good working relationship with International Documentation Specialist, work closely with Sales Coordinators to satisfy country requirements and timely delivery, interact positively and professionally with several internal departments (purchasing, accounting, credit) regarding routing of inbound freight, getting the proper account number on freight bills, tracing shipments, and providing commercial invoices to our customers so their accounts can be brought up to date.
• The work itself: Everyone is being challenged to use new tools to provide higher levels of service. Receiving late notice of shipments—especially those that must go on a Friday—provides little time to find a suitable carrier. Need to have ongoing computer training.

Company Benefits

• Comprehensive and competitive benefits that include medical, dental, and vision insurance.
• A variety of other well-being resources focused on mental, physical, and financial health.
• Focused Giving Program prioritizes support for organizations whose missions promote sustainability initiatives or address food and hunger needs.
• Training and Development opportunities through MyLearning, including company and industry training curricula, support for formal education through the Tuition Reimbursement Program (Non-Union), and a Learning Management System that supports and enhances employee skills at all levels of the organization.
• Equal employment opportunity in all employment practices.