Traffic Coordinator

About the role

At Hach (a Veralto company), we ensure water quality for people around the world, making water analysis better—faster, simpler, greener, and more informative. Reporting to the Distribution Area Manager, the Traffic Coordinator is responsible for the accurate preparation of all documents required to transport freight and all pre‑shipment and post‑shipment distribution activities for both international and domestic shipments. This position is part of the Logistics & Transportation department located in Romeoville, IL and is on‑site.

Responsibilities

• Accurately prepares all documentation required to transport shipments (domestic and international)
• Prepares export and hazardous material compliance documents
• Creates order‑specific documentation
• Performs pre‑shipment activities: auditing deliveries for haz class, address, forwarder, ship method, freight cost, etc.; confirming shipment priority with order management and customer service; conducting pallet audits to locate missing cartons
• Provides carrier routing and hazardous material information
• Interacts with customer service, carriers, and freight forwarders
• Performs post‑shipment activities: sending email communications, providing missing documentation, filing shipping documents adequately
• Completes work assignments daily to ensure all customer orders ship on time; meets/exceeds On‑Time Delivery (OTD) metric
• Investigates root causes of missed shipments, assisting data analysts and leadership
• Supports continuous improvement initiatives (Kaizen events, PSP, assigned trainings, departmental meetings)
• Communicates carrier pickups daily following SOPs; provides carriers with manifest communication via email; follows up to confirm receipt
• Coordinates return deliveries with carriers, forwarders, customer service, and order management
• Monitors departmental supplies and alerts leadership when replenishment is needed
• Maintains MS Office PC programs used for domestic and international transportation; creates and edits text as required by distribution compliance
• Interacts directly with Export and Distribution Compliance to maintain the transportation database
• Complies with company safety and housekeeping policies; completes daily and weekly 5S duties
• Works collaboratively with shipping leadership and outbound dock teams to ensure orders are documented, packed accurately, and on time
• Audits and inspects orders before staging and shipping (checking labeling, verifying documents match packed cartons)
• Cross‑trains and assists in training new employees
• Performs other duties as assigned by manager; may work in other departments as assigned

Requirements

• High School Diploma or GED required
• 1 year or more experience working with carriers, import/export compliance, DOT regulations, or similar distribution experience
• Notary certificate or willingness and ability to become certified

Qualifications

• Associate degree in an administrative or business discipline preferred
• Previous experience in a shipping or receiving role preferred
• Bilingual language skills are a plus
• ERP experience preferred (e.g., Oracle, Pando)

Skills

• Proficient with Microsoft Office Products: MS Word, Excel, Access
• Basic math
• Excellent written and verbal communication skills
• Ability to read, write, and speak English

Benefits

• Professional onboarding and training options
• Career coaching and development opportunities
• Health benefits
• 401(k)
• Paid time off
• Medical, dental, and vision insurance

Pay

Compensation range: $26.25 – $26.25 USD per hour (eligible for bonus pay)

Schedule

Monday – Friday, 9:00 am – 5:30 pm; overtime and weekends may be required.