Traffic Coordinator

About the role

Join one of the fastest growing, most dynamic companies in the furniture industry. For over 25 years, Four Hands has been a leading designer and wholesaler of furniture and décor, helping people create spaces that feel like home. As a Traffic Coordinator at Four Hands, you'll play a vital role in keeping our operations running smoothly.

Responsibilities

• Support the Traffic Lead with day-to-day traffic operations, including service-level agreements, transit times, carrier scorecards, freight invoices, freight rate negotiations, and regular reporting
• Create and manage shipping documentation, including bills of lading, shipping labels, and export paperwork (NAFTA Certificates)
• Coordinate and schedule outbound shipments with carriers and customer logistics teams to ensure on-time delivery
• Maintain truck schedules, shipment files, and respond to internal customer inquiries regarding shipment status
• Collaborate with Sales, Logistics, and Operations to ensure transactional accuracy
• Provide accurate shipment and export details to Customer Service
• Report goals, operational procedures, and position responsibilities to shipping and traffic associates
• Uphold the Core Values and be a valuable member of the Four Hands Team

Requirements

• High school diploma or GED required
• Experience working with shipping documents, including bills of lading, manifests, and carrier paperwork
• Strong computer skills, including experience with warehouse management systems, Microsoft Excel, Outlook, and other business applications
• Excellent attention to detail and organizational skills
• Strong communication and customer service skills when interacting with drivers, carriers, and internal teams
• Ability to prioritize tasks and work effectively in a fast-paced environment
• Comfortable working in a warehouse setting and occasionally walking the floor to verify shipments and loads
• Willingness to work overtime as needed
• Steel-toed boots or shoes are required during work hours

Schedule

Shift Time: 8AM - 4:30PM, Monday to Friday