Traffic Coordinator

About the role

A-dec strives to deliver a superior employment experience in an environment that encourages and assists each person in developing to their highest potential. The Traffic Coordinator is responsible for coordinating domestic and international inbound and outbound shipments to ensure timely, cost-effective, and compliant movement of goods.

Responsibilities

• Qualifies, onboards, and manages performance of transportation carriers, while ensuring compliance with company standards, insurance requirements, and service expectations.
• Develops strong relationships with freight forwarders, shippers, and other outside shipping-related vendors to more effectively negotiate the best possible combination of rates and services.
• Manages freight cost by negotiating rates with freight forwarders, completing formal RFPs, and optimizing transportation lanes for inbound and outbound shipments globally.
• Serves as an escalation point for Export Specialist and Logistic Clerk on non-routing shipping issues. Helps resolve issues involving lost, damaged, delayed, or misrouted cargo.
• Completes regular audit and coding of freight invoices and works with carriers and various internal stakeholders to resolve invoice discrepancies.
• Investigates logistics service issues and implements corrective actions internally or with freight carriers.
• Administers freight damage claims and secures refunds from carriers.
• Maintains accurate NMFC classification of products to ensure compliance and cost efficiency.
• Maintains accurate customer outbound/inbound routing guides for customer and supplier shipping lanes.
• Assists purchasing on the logistics of transporting purchased parts to support assembly.
• Maintains corporate in-bound routing guide to assist buyers in determining preferred carriers and most cost-effective rates.
• Collaborates with carriers to execute process changes and implements department process changes through training and updates to standard work instructions.

Requirements

• Thorough knowledge of domestic and international transportation and specialized documentation.
• Knowledge and understanding of the National Motor Freight Classification guidelines and requirements.
• Understanding of Incoterms 2020.
• Strong organizational skills, attention to detail, and focus on customer requirements.
• Excellent collaboration and interpersonal skills.
• Motivated self-starter with strong follow-through and ability to research information as needed.
• Thorough knowledge of office routines and general clerical procedures.
• Able to operate 10-key calculator by touch with accuracy, along with general math skills.
• Computer keyboard speed of 50+ w.p.m. and demonstrated ability to proofread effectively.
• Able to create spreadsheets and database software reports.
• Demonstrated leadership skills and the ability to train others.
• Excellent verbal and written communications skills and ability to provide clear documentation.
• Four or five years of related experience.
• Haz-Mat certified within 6 months of hire.
• Experience in rate negotiations and preparation of detailed rate analyses.
• Experience working with international freight forwarders, knowledge of air and ocean transportation, container loading, courier services, rates, quotations, truck shipments, and claim process.

Benefits

A-dec values its people and prioritizes an inclusive culture, total well-being, and opportunities for learning and career advancement.