Trades Pro Representative (In-Store, B2B sales)

About the role

As a Trades Pro Representative, you'll serve as the primary sales resource for local contractors, small businesses, schools, municipalities, and government organizations. This is an hourly, in-store, incentive-eligible sales role that combines business development, account management, and consultative selling from within our retail store environment. You'll build lasting customer relationships, identify growth opportunities, cold call leads, prepare quotes, and help commercial customers find the tools, equipment, and solutions they need to keep their operations running. Unlike traditional retail positions, you'll own customer relationships, grow business within your market, and play a direct role in expanding Northern Tool + Equipment's commercial customer base, all while enjoying a predictable Monday‑Friday schedule.

Responsibilities

• Prospect and develop new commercial customer relationships within your local market.
• Conduct outbound calls and follow-up activities to uncover new business opportunities.
• Grow market share through customer acquisition, account development, and retention efforts.
• Build and strengthen relationships with contractors, businesses, schools, municipalities, and government customers.
• Identify customer needs and recommend solutions that help their businesses operate more efficiently.
• Grow existing customer accounts while identifying new business opportunities.
• Prepare quotes, assist with bids, and help customers find the right products for their projects.
• Track customer interactions and sales opportunities using company systems.
• Partner closely with store leadership and sales teams to deliver an outstanding customer experience.

Requirements

• Competitive and motivated by achieving sales goals
• Curious and eager to learn about customers' businesses and recommending solutions
• Comfortable initiating conversations and developing new relationships
• Organized and disciplined in following up with customers
• Passionate about helping local businesses succeed

Qualifications

• High school diploma or equivalent
• At least 2 years of sales or customer-facing experience (B2B experience is a plus)
• Strong communication and relationship-building skills
• Confidence using Microsoft Office and CRM systems
• Self-motivated, goal-oriented mindset
• Knowledge of tools or industrial products is helpful—but not required

Benefits

• Comprehensive medical, dental, vision, and 401(k) benefits
• Generous employee discount on tools and equipment

Pay

Competitive hourly pay plus monthly incentive opportunities

Schedule

Stable, Monday–Friday daytime schedule (predictable Monday‑Friday)