Track and Trace Specialists
Circle Logistics, Inc · Whiteland, IN · 1 mo ago
On-siteAdministrative$17–$20/hrFull-time
Responsibilities
- Enter new load orders into our proprietary web-based software
- Initiate “check calls” to track and trace drivers on all pickups and deliveries
- Communicate internal correspondence with drivers to ensure accurate documentation
- Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
- Maintain and collect proper paperwork for each shipment
- Work cooperatively with Sales and Dispatch to provide solutions for customers’ needs and resolve issues
- Maintain an outbound call volume of 100 calls per day
Qualifications
- 1-3 years of work experience in customer service, operations, data entry, call center, dispatch or logistics
- Strong attention to detail
- Above average proficiency in Google Drive and Microsoft Suite
- Excellent written and verbal communication skills
- Excellent teamwork skills
Benefits
- $17 - $20 per hour
- Full-time: 40 hours per week
- On-site training and career development
- Paid holidays, WFH days, and paid time off
- Insurance benefits, including but not limited to: Health, vision, dental, life, and disability
- 401(k) Plan