Track and Trace Analyst

Position Overview

About the role

The Logistics Track and Trace Analyst plays a crucial role in ensuring all inbound shipments arrive at Burlington's DC campuses on time and in compliance with Burlington's routing and shipping guidelines. This position generates and publishes reports on the status of all domestic and international purchase orders.

Responsibilities

• Track and manage the movement of purchase orders
• Identify key and low performing vendors and create strategic action plans to improve overall shipping performance
• Demonstrate forward thinking and proactively suggest solutions to address potential issues
• Build strong relationships with merchants and provide support and analysis as needed
• Navigate internal and external partnerships to ensure timely pick-up and deliveries
• Communicate critical information to internal and external partners in a clear, concise, and professional manner
• Run internal and external partner meetings independently, adapting to different audiences and situations

Requirements

• Ability to interact with all levels, vendors, carriers, 3rd party providers, and internal stakeholders
• Knowledge of Microsoft Office including Excel, Word, and PowerPoint
• College degree preferred
• Bilingual (Spanish, Korean, or Chinese) a plus
• Effective communication skills, including writing, speaking, and interpersonal communication
• Quick critical thinking and problem-solving abilities
• Excellent customer service and client relations skills
• Good organization and time management skills
• Good collaboration and teamwork abilities
• Great goal-setting skills
• Ability to work in a fast-paced environment
• Flexible work schedule that may be required during peak season for non-standard work hours
• Possible minimal travel including day trips to our New York office and local stores

Qualifications

• Ability to interact with all levels, vendors, carriers, 3rd party providers, and internal stakeholders
• Knowledge of Microsoft Office including Excel, Word, and PowerPoint
• College degree preferred
• Bilingual (Spanish, Korean, or Chinese) a plus
• Effective communication skills, including writing, speaking, and interpersonal communication
• Quick critical thinking and problem-solving abilities
• Excellent customer service and client relations skills
• Good organization and time management skills
• Good collaboration and teamwork abilities
• Great goal-setting skills
• Ability to work in a fast-paced environment
• Flexible work schedule that may be required during peak season for non-standard work hours
• Possible minimal travel including day trips to our New York office and local stores

Skills

• Microsoft Office proficiency (Excel, Word, PowerPoint)
• Communication and relationship management skills
• Problem-solving and critical thinking skills
• Time management and organizational skills
• Ability to work in a fast-paced environment

Benefits

• Medical, dental, and vision coverage
• Lifetime disability insurance
• Paid time off
• Paid holidays
• 401(k) plan

Pay

Salaried

Schedule

Hybrid