Toyota VIP Sales Consultant – Service & Repeat Customer Specialist
Key Responsibilities
- Engage with customers visiting the Service Department to identify vehicle upgrade and replacement opportunities.
- Contact and follow up with customers from the dealership's repeat customer database through phone, email, text, and in-person interactions.
- Build and maintain strong relationships with existing Toyota owners and dealership clients.
- Conduct needs assessments and recommend vehicles that fit customers' lifestyles and budgets.
- Schedule and conduct vehicle demonstrations and test drives.
- Guide customers through the entire sales process, from initial consultation to vehicle delivery.
- Maintain accurate customer records and follow-up activities in the CRM system.
- Work closely with Service Advisors, Managers, and dealership leadership to maximize customer retention and sales opportunities.
- Stay informed on Toyota products, incentives, financing options, and current market trends.
- Maintain or exceed monthly sales and customer satisfaction goals.
Qualifications
- Previous experience in automotive sales is preferred.
- Strong communication and negotiation skills.
- Ability to work independently and as part of a team.
- Positive attitude and high level of motivation to achieve sales goals.
- Proficiency in using sales software and Microsoft Office applications.
- Valid driver's license and a clean driving record.
- High school diploma or equivalent required (Bachelor's degree preferred).
Benefits
- Competitive base salary plus commission and performance bonuses.
- Employee benefits package including Medical, Vision, Dental, Life Insurance, 401(k), and Paid Time Off.
- Flexible schedules.
- Ongoing training and professional development opportunities.
- A friendly, team-oriented work environment.
- Opportunities for career growth within the automotive industry.
About Us
Toyota of Deerfield Beach is home to a 71,632-square-foot state-of-the-art facility featuring a glass-enclosed New Vehicle Delivery Center designed to create an exceptional customer experience.
We're not the average dealership, so nothing we do is ordinary. We offer flexible schedules, ongoing training, and a positive work environment for both experienced automotive professionals and talented salespeople looking to grow their careers. As a member of our sales team, you'll enjoy a fun, supportive atmosphere, opportunities for advancement, and a comprehensive benefits package that makes Toyota of Deerfield Beach a great place to build a long-term career.
Join Our VIP Sales Team
If you're passionate about helping customers, building relationships, and achieving success in a performance-driven environment, we invite you to apply today and become part of the Toyota of Deerfield Beach family.