TownePlace Suites Phoenix Chandler Fashion Center - Front Desk Agent

The Front Desk Agent

The ideal candidate for this position MUST HAVE OPEN AVAILABILITY, with NO RESTRICTIONS, and BE FLEXIBLE to work any day of the week. ONLY candidates that can meet this requirement will be considered.

Key Skills/Responsibilities

• Guest Service Superstar: Bring the warm vibes and top-tier service that make guests feel right at home.
• Communication Champ: Clearly, confidently, and with a smile, get the message across whether it’s chatting with guests or coordinating with the team.
• Quick-Thinking Problem Solver: Think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggle reservations, check-ins, check-outs, and financial details with ease.

Education & Experience

• A high school diploma or equivalent.
• Experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

• Competitive benefits package including medical, dental, vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, 401k retirement plan, and now offering Daily Pay!

Property Information

Located in Chandler, AZ, TownePlace Suites by Marriott Phoenix/Chandler Fashion Center offers top-notch amenities and facilities. All rooms come with free WiFi & a flat-screen TV with premium cable channels. The 1 Bedroom Suite features separate living and sleeping areas and a fully-functional kitchen stocked with everything you need to cook a great meal. Guests can also enjoy a complimentary buffet breakfast, available daily, and access to the outdoor pool and 24-hour fitness center.

About the Role

We strive to make every guest feel at home. Our team-oriented culture, collaboration, support, and daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service set us apart. Our shared commitment is to create unforgettable experiences for our guests.

Schedule

As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more.