TownePlace Suites Chattanooga - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Mastering the art of warm welcomes, smooth check-ins, and friendly farewells.
• Communication Champ: Clear, confident, and smiling communication skills.
• Quick-Thinking Problem Solver: Turning challenges into happy endings.
• Multitasking Marvel: Organizing and managing reservations, requests, and check-ins efficiently.

About the role

The Front Desk Agent is the ultimate guest experience guru, mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You're the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja.

Education & Experience

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Familiarity with hotel management software and Microsoft Office suite

Benefits

• Competitive benefits package including medical, dental, vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and 401k retirement plan
• Now offering Daily Pay!

Pay

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Schedule

Shifts are 7am-3pm (2 days/wk) and 3pm-11pm (1-3 days/wk). Schedules may vary based on hotel demand. This role requires open availability, including weekends and holidays.

Property Information

Our I-75 hotel has everything travelers need for a comfortable and productive visit. All of our hotel suites feature a fully equipped kitchen, with sleeping and working areas. Guests can spread out in our spacious suites, perfect for groups or families. They can wake up every morning to a free breakfast buffet, featuring a choice of healthy and tasty options. Complimentary wireless Internet throughout the hotel makes it easy to stay connected. We also offer 24-hour access to our fitness center and business center, as well as an indoor pool.

Location

Located less than 1 mile from the hotel, guests enjoy Hamilton Place Mall in Chattanooga, TN, with its premium shopping and dining choices. Our hotel is also close to the Tennessee Aquarium and Lookout Mountain, and provides easy access to I-75 and I-24.