Tourism Counselor

Virginia Welcome Center at Rocky Gap – open 7 days a week, 8:30 am to 5:00 pm.

About the role

Provide travel information and assistance to the traveling public, stock brochure racks, assist the welcome center manager with daily operations, and perform general office duties.

Schedule

Minimum of 5 days per month, including holidays and weekends.

Responsibilities

• Deliver customer service in a high-volume environment
• Stock and maintain brochure racks
• Assist the welcome center manager with daily operations
• Perform general office tasks

Requirements

• Holiday and weekend work is required
• Knowledge of Virginia’s travel product, roads, and highway systems preferred
• Travel industry experience preferred

Skills

• Ability to work independently in a heavy-volume customer-service setting
• Ability to lift up to 40 pounds; extensive walking and standing
• Excellent customer-service and public-interaction skills
• Basic math and computer skills

Pay

$15.00/hour minimum.