Tour Desk Agent
Westgate Historic Williamsburg Resort in Williamsburg, Virginia, provides spacious, period-specific accommodations just a half mile from Colonial Williamsburg – allowing you the incredible opportunity to immerse yourself in American history while helping guests experience an amazing vacation getaway. The resort is located near Busch Gardens Williamsburg and Water Country USA. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences, with career growth opportunities at this location or across 60+ resorts.
About the role
This role's primary purpose is to enter tour guest information into the computer and assist sales representatives with their appointments.
Responsibilities
- Run reports at end of day for manifest.
- Enter tour guest information into computer.
- Input salespeople for daily attendance.
- Write and enter VAC-PAC appointments.
- Assist with progress reports.
- Take invitations to gift room and sales floor.
- Locate sales representatives and ensure they have picked up their tours.
- Dispense telephone messages.
- Assist other sales departments as needed.
Benefits
- Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
- Paid Time Off – Vacation, Sick, and Personal Time to Recharge
- Paid Holidays
- 401(k) with Generous Company Match to Support Your Future
- Daily Pay – Access Your Earnings When You Need Them
- Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
- Wellness Programs to Support Your Well-Being
- Flexible Spending Accounts (FSA)
- Tuition Assistance to Help You Grow Your Career
- Military Leave
- Employee Assistance Program (EAP) – Support When You Need It Most
- Life, Disability, Accident, Critical Illness, and Hospital Insurance
- Pet Insurance for Your Furry Family Members
- Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
- Low-Cost Gym Membership
- NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
- Career Growth and Advancement Opportunities
- Community Involvement – Give Back and Make an Impact