Front Desk Agent
About the role
The Front Desk Agent is responsible for checking in and out all hotel guests while maintaining outstanding guest service and maximizing hotel revenue. Provide a seamless service experience for hotel guests by closely networking with other departments to meet and exceed guest needs.
Responsibilities
- Check hotel guests in and out.
- Maintain a bank and perform cashiering duties.
- Work well with supporting departments (Reservations, Bell desk, Housekeeping, Information Desk, Concierge).
- Maximize revenue with suite upgrades and rate integrity.
- Maintain a clean, presentable, and welcoming workspace.
Qualifications
- Must be at least 18 years of age.
- High school diploma or equivalent.
- Front Desk and customer service experience preferred.
Requirements
None specified.
Skills
None specified.
Benefits
None specified.
Pay
Not specified.
Schedule
Not specified.
Locations
Peppermill Resort Hotel
Employment Type
Full Time
About Peppermill & Western Village
We've been family-owned and operated since 1971, and our commitment to excellence is evident in every aspect of our business. The individual skills, loyalty, and enthusiasm that our diverse team members bring to work every day is what makes our company successful. Peppermill strives to create an environment that fosters long-term relationships and offers opportunities for learning and growth.